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United States Courts
Washington, DC, United States
Job Details for Information Technology Specialist (Customer Support) Court Name/Organization: Administrative Office of the U.S. Courts Overview of the Position: This position is located in the Enterprise Operations Center (EOC), Support Services Division (SSD) in San Antonio, Texas. The incumbent serves as Work Team Leads for the Case Manageme
Job Source: United States CourtsDepartment of State
Washington, DC, United States
** Information Technology Specialist (Customer Support)** **Department of State** **Location** 1 vacancy in the following location: ** Relocation expenses reimbursed** No ** Telework eligible** Yes as determined by agency policy **Duties** ** Summary** This position is located in the Executive Secretariat, Office of Information Resources Manageme
Job Source: Department of StateM.C. Dean, Inc.
Alexandria, VA, United States
Program Support Specialist - Alexandria, VA Key Functions may include: Work and collaborate with Program Management personnel on matters of business and contractual nature, such as preparation and monitoring of project deliverables and contractual documentation; preparation and monitoring and project reporting. Maintain contractual, proposal, and
Job Source: M.C. Dean, Inc.DirectViz Solutions, LLC
Alexandria, VA, United States
DirectViz Solutions, (DVS), is a rapidly growing government contractor that meets mission IT needs for government customers. We are hiring an IT Support Specialist. The work location will be Alexandria, VA. Job Description and Responsibilities: IT Specialists support activities associated with providing on-site Tier 1 and Tier 2 IT Support-like s
Job Source: DirectViz Solutions, LLCDirectViz Solutions, LLC
Alexandria, VA, United States
DirectViz Solutions, (DVS), is a rapidly growing government contractor that meets mission IT needs for government customers. We are hiring an IT Support Specialist. The work location will be Alexandria, VA. Job Description and Responsibilities: IT Specialists support activities associated with providing on-site Tier 1 and Tier 2 IT Support-like s
Job Source: DirectViz Solutions, LLCM.C. Dean, Inc.
Alexandria, VA, United States
Program Support Specialist - Alexandria, VA ID 11900 Location Alexandria, VA Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=11900) Program Support Specialist - Alexandria, VA Key Functions may include: Work and collaborate with Program Management personnel on matters of business and contractua
Job Source: M.C. Dean, Inc.Andersen
McLean, VA, United States
The Firm Unlock the Boundless Horizons of Tax, Valuation, and Business Expertise with Andersen! At Andersen, we don't just offer a career; we provide a thrilling expedition into the world of Tax, Valuation, and Business Advisory. We stand as a trailblazing force with the most extensive global presence among professional services organizations. You
Job Source: AndersenPlatform Aerospace
College Park, MD, United States
Job Description Job Description JOB TITLE: INFORMATION TECHNOLOGY (IT) SUPPORT TECHNICIAN DEPARTMENT:IT REPORTS TO: IT MANAGER CLASSIFICATION: NON-EXEMPT STATUS:FULL-TIME LOCATION: HOLLYWOOD, MD Teleworking not available for this position JOB SUMMARY: We are looking for technically skilled candidates with good problem-solving abili
Job Source: Platform AerospaceAlexandria, VA, United States
DirectViz Solutions, (DVS), is a rapidly growing government contractor that meets mission IT needs for government customers. We are hiring an IT Support Specialist. The work location will be Alexandria, VA.
Job Description and Responsibilities:
IT Specialists support activities associated with providing on-site Tier 1 and Tier 2 IT Support-like services for an individual business unit. IT Specialists work directly within an office and/or business unit. They provide initial computer support and then escalate to the Service Desk as required.
Support Requirements:
Provide user support in using desktop systems and applications
Support for end-user applications
Sharepoint site creation and management - managing permissions
Computing Systems and Peripherals
Migration of computing systems to new platforms
Administration of laptop computer and transferable media encryption compliance
Coordination, administration, and maintenance of electronic images for the staff
Software and Hardware repair, installations, hardware break/fix
Relocation of computing systems and peripherals or otherwise known as office moves. 1-2 customers at a time (large office moves may require additional resources)
Computing systems and peripherals, hardware/software acquisition support in compliance IT guidance provided
Installation, support for evolving computing environment
Email support and coordination:
Mailing lists, mail forwarding, user mail storage management, archiving
Assist with file transfer and other large data file movements to/from the computing environment and external sources/destinations.
Central copiers and printers support
Installation assistance
Repair escalation
Routine maintenance such as toner replacement
Interfacing network enabled copiers to NSF Central IT services
Installation/upkeep of printer drivers
Administrative support for photocopier set-up, diagnostic, and operational management features
Liaison with IT Service Desk and other organizations
Attend IT Specialist Meetings
Escalation of issues that need enterprise level support
Coordinate with Tier 1 and Tier 2 at IT Customer Support Center
Coordinate with Tier 3 resources on an as needed basis
Software licensing management compliance
As required, support software license management needs of the directorate
Support Incident reporting and response
Support vulnerability management
Provide standard configuration compliance
Support compliance with gov't policies regarding information security
IT systems inventory records management support
Provide support for use of electronic conferencing systems
Audio and video conferencing equipment scheduling, operations, maintenance, and upgrades
Virtual technology support
Provide system administration and management for local/specialized systems
Maintenance and security patching
Systems requirements assessment for lifecycle replacement, upgrade, and new business needs
Support Office/Directorate/Division special requirements: including support of staff presentations, publications, world-wide-web services, and information dissemination activities.
Electronic presentation preparation support, to include image manipulation, graphics
IT systems support to client sponsored meetings and conferences: program panel reviews; workshops; conferences; routine administrative meetings, etc.
Develop training materials and procedures to train users in the proper use of video and audio systems
Webmaster support
Requirements: Experience: HS w/ 17+ yrs. or BA/BS w/ 11+ yrs or MA/MS w/ 8+ yrs.
Must be able to obtain a Public Trust
Physical and Mental Qualifications: Be able to maintain awareness during scheduled working hours
Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard)
Able to lift up to 15 pounds
Excellent verbal and written communication; good command of the English language
Execute tasks independently and work as a team
Learns and memories routine tasks
Strong organizational, grammar, business correspondence, and self-management skills
Candidates must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be provided for employees with disabilities.
DVS retains the right to change or assign other duties to this position.
DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.
DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.
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Email Alert for IT Support Specialist-Alexandria, jobs in Alexandria, VA, United States
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