Business Systems Analyst

Houston, TX, United States

Essential Job Functions

Serves as primary technical support for applications, such as Warehouse Management Systems (WMS)

Serves as expert on warehouse management system (WMS) logic and functionality

Ensures system integrity, including setup and control processes

Supports troubleshooting, maintenance, and optimization of existing software applications

Interfaces with Operations staff to review issues or changes. Provides regular communication to Operations and internal departments regarding operational issues, process flows, customer requirements, etc. Includes analysis, insight, and recommendations

Coordinates with other departments to resolve site technical issues impacting application use. Ensures issues are being addressed and resolved in a timely manner

Investigates and recommends new technologies and information systems appropriate for the company, where applicable

Work with system providers or other departments to obtain costs for system enhancements

Identifies application improvement opportunities. Designs, develops, tests, and implements changes or fixes for improving service levels, reducing costs, and providing operational enhancements

Assists in developing standardized and ad hoc site, management, and/or customer reporting. Analyzes discrepancies and implements changes or fixes

Conducts feasibility analyses on application solutions, processes, and equipment

Monitors system performance. Performs maintenance and backups as needed

Supports customer facing integration and implementation projects

Manages action items between Crane and systems vendors

Participates in sales calls and future opportunities in the Contract Logistics pipeline

Creates and maintains processes and procedures which are rolled out to local, regional, and global accounts as they relate to systems

Creates and maintains application support documentation

Continued learning of application capabilities, configurations, limitations, etc. Continued learning of industry trends, client requirements, other applications available to support operations, etc.

Other duties as assigned

Other Skills & Abilities

Strong problem-solving and analytical ability

Strong verbal and written communication skills

Knowledgeable of warehouse operations and freight/logistics optimization

Excellent planning, time management, collaboration, decision making, organization, and presentation skills

Ability to develop and document processes and procedures

Proficient in the use of analytical techniques such as statistical probability distribution, correlation, data sampling and relating sets of numbers

Ability to work well in a team environment, collaborate with internal and external resources, respond to questions from senior management, and manage through conflict with a positive, flexible attitude and professionalism

Strong knowledge of Microsoft office, especially Excel

Physical Requirements

Talking, hearing, and using hands to operate computer equipment.

Vision abilities required by this job include close vision and the ability to adjust focus.

Job may require extended sitting or standing, use of standard office equipment.

Education & Experience

Bachelors Degree in Business Administration or related field required

Minimum 2 years related experience

Minimum 1 year industry experience preferred

Certification & Licenses

Professional certification may be required in some areas

MUST COMPLETE PI ASSESSMENT IN ORDER TO BE CONSIDERED FOR THE POSITION:

https://assessment.predictiveindex.com/bo/28w/Candidate_Link

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use

Excellent Medical, Dental and Vision benefits

Tuition Reimbursement for education related to your job

Employee Referral Bonuses

Employee Recognition and Rewards Program

Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities

Employee Discounts

Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Potential to earn a quarterly bonus

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

We are preparing to comply with the Biden Administration's mandate on COVID-19 vaccination. Please be advised that employment with the Company may be contingent upon your ability to provide proof of vaccination except in limited circumstances where you are eligible for a legal accommodation.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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