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SNAP Diagnostics
Portland, OR, United States
Job Description Job Description Snap Diagnostics is seeking a talented individual to join our team of Customer Support Associates. As part of our Support team, you will provide first-line phone support to patients and medical providers using our home sleep test. Customer communications may include assisting patients with registration, s
Job Source: SNAP DiagnosticsGemini Trust Company, LLC.
Portland, OR, United States
**Customer Support Associate** at Gemini Portland, Oregon **Empower the Individual Through Crypto** Gemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capita
Job Source: Gemini Trust Company, LLC.SNAP Diagnostics
Portland
Job Description Job Description Snap Diagnostics is seeking a talented individual to join our team of Customer Support Associates. As part of our Support team, you will provide first-line phone support to patients and medical providers using our home sleep test. Customer communications may include assisting patients with registration, s
Job Source: SNAP DiagnosticsAkraya
Portland, OR, United States
Primary Skills: Customer Service, CRM System, Multi-tasking, Microsoft Office, Data Entry Duration: 3+ Months (Possible Extension) Contract Type: W2 Only Location: Portland, OR Pay Range:$18 - $20 per hour on w2 TALK to a recruiter NOW: Contact Sneha at (408) 907-6868 “Work where you’re valued and paid what you’re worth” JOB RESPONSIBILITIES: Mana
Job Source: AkrayaPella Corporation
Portland, OR, United States
The Customer Service and Support Manager is responsible for managing the order fulfillment and customer support processes at assigned branch locations. This includes responsibility for exercising independent judgment to provide a seamless customer experience through order fulfillment, may include project coordination, service coordination, warehous
Job Source: Pella CorporationR.S. Hughes Co., Inc.
Portland, OR, United States
Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism — and we treat our employees like the valuable assets they are. Founded in 1954, R.S. Hughes Co., Inc. is a dynamic, North Am
Job Source: R.S. Hughes Co., Inc.Vcheck
Portland, OR, United States
About Vcheck Vcheck is a human-led, technology-enabled due diligence background check firm, annually conducting over 18,000 international investigations. We specialize in risk-based assessments for lending, investments, KYC, vendor onboarding, M&A, IPOs, executive placements, and overall third-party portfolio risk. Our hybrid approach delivers the
Job Source: VcheckMalakye
Portland, OR, United States
** Customer Support Specialist** Portland Oregon Required Experience: 0 year(s) ** Job Description** Apply directly through our website at the following link; **** BASIC QUALIFICATIONS -High school diploma or equivalent -Minimum 18 months of customer service related experience PREFERRED SKILLS/EXPERIENCE -Strong verbal and written communication
Job Source: MalakyePortland, OR, United States
****Summary****
Every day we strive to deliver the highest level of customer service and support to our customers. Our Customer Support team is a central hub of information and an integral part of our business. We seek a team player with fantastic communication skills and a passion to create a superlative customer experience. This position involves daily interactions with our regional Wholesale customers, to support ordering and billing needs, as well as supporting our growing eCommerce customer base. We seek someone who works hard to ensure all customer needs are met in a timely manner with an exceptional level of support and care.
****Essential Functions****
-Serve as the voice of Stumptown to the customer, sharing brand and coffee knowledge
-Consistently deliver an exceptional customer experience
- Answer customer queries via phone and email regarding coffee, gear, brew methods, orders, cafes, press queries, events, etc
- Quickly and thoroughly resolve any customer issues relating to transactions, deliveries, and experiences with our company
- Ensure all manual order entry is consistently accurate and meticulously communicated to Production and Roasting departments
- Work closely with Production, Roasting, and Cold Brew to make sure all product updates are documented and communicated clearly with customers
- Collaborate with Account Management, Sales, Training, Accounts Receivable, and Service departments to address the needs of our wholesale customers, and quickly and thoroughly resolve customer concerns
- Update and maintain customer data and documentation
- Work as part of a team to continually improve customer experiences and ensure department processes are as efficient as possible
- Attend recommended coffee trainings, cuppings, and brew demonstrations to maintain up-to-date expertise on Stumptown offerings, products, and techniques
- Demonstrate a passion and enthusiasm for coffee and a desire to further educate yourself on the industry as a whole and Stumptowns role within it
- Take on other duties and projects as assigned
****Qualifications****
- Customer service or hospitality experience preferred
- Empathetic, positive, can-do attitude
- Calm demeanor under pressure or high volume situations
- Strong focus, organization skills, and consistent attention to detail
- Exceptional time management skills
- Demonstrated passion and enthusiasm for coffee
- Experience working cross-functionally as part of a large or small project team
- Competency in MS Office, Google apps, and other basic computer applications
- Familiarity with order-processing programs (ex: NetSuite) a plus
- Flexible and adaptable approach to change
****Physical Demands****
- Ability to sit continuously at a computer
- Ability to lift up to 5 pounds frequently and up to 50 pounds occasionally
****Work environment****
- Work is currently primarily remote; will be a combination of office/remote through 2021.
- The noise level is moderate but can be loud at times
*At Stumptown, we welcome diversity and celebrate that our communities include individuals from all backgrounds, identities, and walks of life. We strive every day to foster an environment of inclusion, diversity, equity, and accessibility that supports our employees, customers and communities. We know that embracing diversity makes us stronger, enriches our culture, and allows us to grow together. We encourage candidates with diverse backgrounds, identities, skills, and abilities to apply. If you require reasonable accommodation in completing the application, interview or assessment process, please direct your inquiries to a member of the People team at [email protected]. We are proud to be a B Corp and equal opportunity employer.*
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Customer Support Associate jobs in Portland, OR, United States
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