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Vice President, Head of Abuse Prevention

Los Angeles, CA, United States

Vice President, Head of Abuse Prevention

About the Company

Popular full-service ticket seller & event management company

Industry

Entertainment

Type

Public Company

Founded

2005

Employees

10,001+

Categories

Games

E-Commerce

Digital Entertainment

Entertainment & Recreation

Performing Arts

Concerts

Event Promotion

Events

Media and Entertainment

Ticketing

Specialties

Concerts

Festivals

Ticketing

Sponsorship

Artist Management

and Live Events

Business Classifications

E-Commerce

About the Role

The Company is seeking a VP, Head of Abuse Prevention to lead its global abuse prevention team. The successful candidate will be a thought leader in modern abuse prevention strategies and tactics, with a minimum of 10+ years' experience in the field. Experience in heavily regulated industries such as finance, military, or government agencies is preferred. The role involves spearheading the abuse prevention strategy, particularly focusing on the arms race against bot activity and other abusive online behaviors that disrupt consumer access to live event tickets. The VP will be responsible for ensuring full coverage, visibility, and controls over online ticketing access, as well as for creating clear policies and guidelines that include deterrents against abusive behaviors.Applicants should have a proven track record in policy creation, guidelines, data collection, and process implementation. The role requires a minimum of 7+ years' experience in managing large multi-disciplinary teams and at least 3 years of previous experience in managing bot detection and incident response. The ideal candidate will be comfortable and experienced in advocating and explaining abuse prevention to both internal executives and external stakeholders, such as clients, law enforcement, and government officials. The position demands a global perspective, with the ability to work across time zones and cultures. The VP will report directly to the Chief Information Security & Privacy Officer and will be a senior leader in the Corporate ISP, with a focus on protecting the interests of fans, clients, and the business from abusive digital behaviors.

Hiring Manager Title

Chief Information Security and Privacy Officer

Travel Percent

Less than 10%

Functions

General Management

Strategy

Operations

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