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Sam's Club
McHenry, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubAGI
Rolling Meadows, IL, United States
Description Customer Service Representative - BEST OFFICE - Paid Training AGI in Rolling Meadows, IL is seeking a Customer Service Representative to join our vibrant team. Our company prides itself on a supportive and inclusive work environment that values teamwork and growth. As a CSR, you will be at the forefront of providing exceptional servi
Job Source: AGISam's Club
Bartlett, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubFamily Dollar
Elgin, IL, United States
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeti
Job Source: Family DollarU-Haul
Crystal Lake, IL, United States
Location: 4504 Northwest Hwy, Crystal Lake, Illinois 60014 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul com
Job Source: U-HaulAddison Group
Vernon Hills, IL, United States
We are currently seeking a dedicated individual to join our client as a Customer Service Representative in the manufacturing industry. This is a temp-to-hire position with an immediate start date, offering flexible hours Monday through Friday, either from 8:00 AM to 5:00 PM or 8:30 AM to 5:30 PM. The pay rate ranges from $22 to $25 per hour , ba
Job Source: Addison GroupGet Fresh Produce
Bartlett, IL, United States
Get Fresh Produce was established in 1982 in Chicago as a retail store that specialized in premium fresh fruits, vegetables, dairy, and specialty foods. It has a team of amazing professionals who are experts in sales, customer service, procurement, and operations. Every year, Get Fresh Produce distributes over 13 million cases to 3,000 customers.
Job Source: Get Fresh ProduceSummit Interconnect
Schaumburg, IL, United States
Summit Schaumburg, IL currently has an open position for Customer Service Representative. Summit Interconnect is a manufacturer of advanced technology printed circuit boards with a specific focus on complex rigid and rigid-flex product with unique expertise in RF/Microwave applications. Under general supervision coordinates sales quotes and provid
Job Source: Summit InterconnectAlgonquin, IL, United States
>> Customer Service Representative Customer Service Representative Summary Title:Customer Service RepresentativeID:1634Job Location:Algonquin, ILDescription **Company Overview**
**Role Overview**
We are looking for a Customer Service Representative who thrives in a fast-paced role to join our team. The Customer Service Representative will support our customers by effectively communicating with a diverse customer base via phone, email, and fax in order to successfully respond to inquiries, place orders, problem solve, obtain information, set-up repairs/returns, and communicate product information; and perform related duties as required.
**Responsibilities**
* Support customers through providing solutions including, accurate order placement, product return/repair support, order inquiries such as tracking information and product ETAs, product advice/knowledge, communication of product availability information, and any additional issue resolution
* Provide superior customer service through effectively responding to all inbound customer calls, email, and faxes.
* Place outbound calls or email as necessary to resolve or follow-up on issues and with gathering of market or customer information and/or to assist with product launches
* Utilize all available tools, including ERP system and CRM database, to accurately carry-out day-to-day tasks and responsibilities
* Obtain custom shipment or expedited freight requests from customers, notate and set-up orders as appropriate in ERP system, and coordinate successful completion of the shipment with the Operations team
* Create and maintain customer records in ERP and CRM systems, including order preferences, product specific feedback, address information, billing information, and contact preferences
**Qualifications**
* 1+ years experience in either a call center environment featuring a moderate to high volume of inbound and outbound calls or a manufacturing environment
* Some college level course work or Associates degree preferred; or an equivalent combination of training and experience
* Experience with an order management system, including a CRM is preferred
* Ability and desire to multi-task and quickly reset priorities as dictated by workflow
* Basic to intermediate knowledge of MS Office, Excel, Word, and Outlook
* Excellent interpersonal and communication skills
* A positive and enthusiastic attitude
*Young Innovations, Inc. is an Equal Opportunity Employer and E-Verify participating employer*
Email Alert for Customer Service Representative jobs in Algonquin, IL, United States
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