Director, People & Culture

Chicago, IL, United States

The Night Ministry is a Chicago based organization whose mission is to provide human connection, housing support, and health care to members of our community who are unhoused or experiencing poverty. We've successfully provided these lifesaving services for 45 plus years, everyday providing a lifeline to our most vulnerable neighbors. We serve everyone without concern for race, ethnicity, religion, sexual orientation, or gender identity. With an open heart, we compassionately accept each individual as they are and work alongside them to advocate for their immediate physical, emotional, and social needs while affirming our shared humanity.

As a member of The Night Ministry team, you can look forward to engaging and compelling work, building dynamic professional relationships with staff and clients. While also knowing you are making a meaningful impact on those who we serve.

Role Qualifications & Position Responsibilities

Attract and Recruit Diverse Candidates

Enhance TNM's recruitment and hiring processes to attract diverse talent at all levels.

Develop and implement a communications strategy and branding for recruitment to provide an engaging and accurate preview for potential candidates.

Establish systems to track and communicate with candidates.

Ensure effective onboarding of new TNM employees.

Continuously improve onboarding and training to make employees feel welcomed, informed about their benefits, and ready to excel.

Lead Culture-Building

Define and implement strategies for TNM's organizational culture to become an employer of choice.

Lead DEI and Racial Equity initiatives to ensure TNM is an equitable and inclusive workplace through training, coaching, and strategy.

Develop Talent and Drive Performance

Evolve TNM's talent development processes including core competencies, goal setting, performance metrics, feedback, coaching, and reviews.

Oversee HR operations: professional development, succession planning, employee relations, recruitment, retention, training, HRIS, payroll, and benefits administration.

Administer Benefits and Ensure Compliance

Ensure TNM complies with all labor and employment laws and stays current on legal changes.

Align personnel policies with agency values and legal standards, consistently applying them.

Train supervisors on personnel policies and legal requirements, including involuntary terminations.

Develop and monitor the annual HR budget; approve invoices promptly.

Review payroll bi-weekly with the Finance team.

Conduct regular supervisory meetings, complete performance appraisals timely, and review timecards semi-monthly.

Advise management and mediate conflicts as an internal consultant.

Improve the efficiency of the open enrollment process and employee benefits program.

Maintain personnel files with necessary documentation for legal compliance.

Optimize HR data systems, including HRIS and online applications.

Participate in relevant educational and professional organizations.

Ensure efficient processing of claims and appeals for worker's compensation, FMLA, and unemployment.

Essential Skills & Qualifications:

Bachelor's degree in Human Resources, Business Administration, or related field

Minimum 5-7 years progressive experience in human resources management

Minimum of 3-5 years supervisory experience required.

Familiarity with HRIS systems and payroll

Fluent in change management strategies and best practice; proven success in implementing change across an organization.

Experienced coaching employees and management through complex employee relations issues and making recommendations that are consistent with agency values, policies and procedures, and applicable Illinois and Federal labor statutes.

Demonstrated knowledge of human resource best practices in recruiting, benefits administration, employee relations, payroll, and policy development, preferably in a non-profit

Skills & Traits:

People person who takes pride and pleasure in developing talent and creating engaging workplace cultures and environments for staff at all levels and from varied backgrounds.

Highly skilled communicator; exceptional interpersonal and relationship-building skills.

Highly skilled at project management; proven success working in a fast-paced environment and delivering against multiple work streams.

Data-driven and results-oriented; proven ability to manage data/metrics and make data informed decisions.

Trustworthy in managing sensitive situations and information; you are discrete, professional, and possess excellent judgment.

Collaborative: you enjoy gathering stakeholder input to create innovative shared solutions that meet the needs of the organization.

Detail-oriented and compliance-minded; You take pride in ensure that the work you produce is delivered with excellence.

Comfort with the uncertain; you are motivated to move forward, make decisions, and finalize details quickly once information is available.

Committed to equitable and inclusive practices in all phases of your work.

If you are passionate about making a difference in your community and driving fundraising success, we encourage you to apply for this exciting opportunity!

Compensation: Starting at $94,000

Additional Information:

Physical Demands: The physical requirements outlined here reflect those necessary for the role's essential functions. This may include occasional standing, walking, sitting, reaching, climbing, balancing, and stooping. Frequent tasks may involve using hands, handling objects, tools, or controls. Regularly, the employee will talk or listen.

Benefits: Full-time staff are entitled to full benefits after 30 days of employment, including medical, dental, vision, 401k, and more.

Work Environment: The Night Ministry does offer flexible remote work on a case-by-case basis. Up to 1 to 2 days of remote work can be scheduled per with your direct supervisor. You would be expected to work general office hours between 9am to 5pm.

The Night Ministry is an Equal Opportunities Employer.

Clear DCFS background check and health clearance.

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