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TDCX Inc.
Washington, DC, United States
**Job position** **Assistant Customer Service Specialist** We are looking for awesome additions to our growing workforce. Be home, belong, and start your #BeHappier journey with TDCX today! **Top Reasons to work with TDCX** Attractive Remuneration Comprehensive Medical Care and Insurance Coverage Premium and Instagrammable Workspaces Engagement and
Job Source: TDCX Inc.TDCX Inc.
Washington, DC, United States
**Job position** **Customer Service Specialist - GMB Vietnam** Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX** * Attractive remuneration, great perks, and performance incentives * Comprehensive medical, insurance, or social security c
Job Source: TDCX Inc.TDCX Inc.
Washington, DC, United States
**Job position** **Customer Service Specialist - GMB Vietnam** Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX** * Attractive remuneration, great perks, and performance incentives * Comprehensive medical, insurance, or social security cov
Job Source: TDCX Inc.TDCX Inc.
Washington, DC, United States
**Job position** **Customer Service Specialist - GMB Vietnam** Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX** * Attractive remuneration, great perks, and performance incentives * Comprehensive medical, insurance, or social security cov
Job Source: TDCX Inc.Navy Mutual
Arlington, VA, United States
**Customer Service - Customer Service Specialist** Arlington, VA, USA Req #66 Thursday, January 27, 2022 Financially strong, Navy Mutual is proud to be a first-choice provider of life insurance to service members and their loved ones. Our teams efforts to serve and protect our members and their loved ones is the reason that Navy Mutual enjoys outst
Job Source: Navy MutualNavy Mutual
Arlington, VA, United States
The primary role of the Customer Service Specialist is to research and resolve member issues and inquiries about their existing policies via phone, e-mail, regular mail and/or in person; provide excellent service in a timely, professional, and courteous manner. Document all interactions and member feedback in the Customer Relationship Management ("
Job Source: Navy MutualSenate
Washington, DC, United States
Summary The Senate Sergeant at Arms is seeking a Customer Service Specialist. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/J5NY. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted. This job is open to The public U.S.
Job Source: SenateSystems Plus
Arlington, VA, United States
* >> * >> * >> **Customer Service Specialist** Our employees are our most valued asset and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities world-w
Job Source: Systems PlusWashington, DC, United States
**Job position**
**Assistant Customer Service Specialist**
We are looking for awesome additions to our growing workforce. Be home, belong, and start your #BeHappier journey with TDCX today!
**Top Reasons to work with TDCX**
Attractive Remuneration
Comprehensive Medical Care and Insurance Coverage
Premium and Instagrammable Workspaces
Engagement and Recognition Programs
Strong Learning and Development plans for your growth and career acceleration
Easy to locate area with direct access to public transport
Positive culture for you to #BeHappier at work
Enjoy flexible working arrangements
Be coached and mentored by experts in your field
Join a global company with 25 years of experience and more than 200 industry awards
Provision of an excellent support experience to customers via all relevant communication channels
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
Provides feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
Build sustainable relationships and engage customers by taking the extra mile
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
Possesses strong time management skills and motivated to exceed expectations
Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs
Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
Excellent verbal and written communication skills in English and the language of the supporting market.
We serve some of the worlds best brands from our centers of excellence in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, India, Romania, Spain and Colombia. We specialize in perfecting our client's customer experience and elevating their sales.We are guided by a talent philosophy selecting and employing the best professionals to make the outsourcing industry better for our people and our clients.Our company has won over 200 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.
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Email Alert for Assistant Customer Service Specialist Malaysia 05-Apr-2021 jobs in Washington, DC, United States
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