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Learning and Development Manager

Waltham, MA, United States

As the Learning and Development Manager you will manage the design and development of new hire training materials and content to support new initiatives. Additionally, you will have the responsibility of managing content updates, training migration and the maintenance of Arvato’s internal knowledge base, and new hire training materials. In this role, you will be required to perform all tasks in observance of Arvato’s brand and strategy while adhering to our Operating Principles and Customer Service standards.

Your Tasks

The Learning and Development Manager will manage full training programs in our LMS PeopleNet as well as work with site leaders on local training initiatives, including leadership training.

Regularly conduct training audits of programs to ensure compliance with federal, state and client requirements.

Coordinate the rollout of all Germany based programs to our US sites and partners.

Oversee the creation and delivery of training materials, including e-learning modules, workshops, and on-the-job training

Evaluate the effectiveness of training programs and continuously improve content and delivery methods

Monitor and analyze training metrics to measure the impact of learning initiatives on employee performance and business outcomes

Keep abreast of industry trends and best practices in learning and development to continuously improve the training function

Develop and maintain relationships with Central L&D team in Germany, external training providers and educational institutions

Responsible supporting our global talent management process, develops tools for personnel assessment and talent retention and thus control the selection for personnel development programs internally and at a group level.

Create transparency about internal talents and ensure sustainable succession planning.

Design and implement target group-specific development programs and tools.

Support initiatives in talent recruitment including university campus hiring in cross- sectional roles.

Administrative Functions related to Training Assignment and Recordkeeping:

Coordinate training schedules and assignments for employees

Maintain accurate records of training attendance and completion

Ensure compliance with regulatory requirements related to training and development

Manage the learning management system (LMS) and ensure the timely and accurate input of training data

Generate reports and analyze training data to identify trends and opportunities for improvement

Coordinate training logistics, including venue booking, equipment setup, and catering arrangements

Communicate training schedules and requirements to employees and managers

Administer training evaluations and collect feedback from participants

Maintain training documentation and ensure it is accessible for audits and reporting purposes

Travel Requirements: Minimal/on an as needed basis

Your Profile

Bachelor’s degree in Human Resources, Training or related field

5 years’ experience in developing and managing training

5 years’ experience in project/program management

Ability to translate business needs into strategic initiatives and drive them to successful outcomes

Strong leadership and project management skills

Excellent communication and interpersonal skills

Proficiency in learning management systems and training evaluation tools

Knowledge of adult learning principles and instructional design best practices

Ability to work effectively in a fast-paced, dynamic environment

Strong experience in all Microsoft office products and training technology platforms

Ability to be flexible to business needs and adjust/compromise plans as needed

Sit for extended periods of time with in an office environment.

Stand/walk within an warehouse environment on an as needed basis.

Ability to Commute or Relocate to: Waltham, MA

We Offer

401K with company matching 6%, vested after 1st anniversary year

Medical, Dental, Vision, Health, Life Insurance, Short-term and Long-term disability

Flexible Spending Accounts

PTO that includes 8 company paid holidays

Available legal assistance (prenups, wills, child support, divorce, etc.)

Discounts for entertainment and travel across the US (theme parks, cinema, hotels, flights, etc.)

Tuition reimbursement

In-house university with access to 500+ online courses (excel, human resources, management, etc.)

Access to 3rd party resources (childcare assistance, family therapists, transportation assistance, etc.)

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