Learning and Development Manager
Waltham, MA, United States
As the Learning and Development Manager you will manage the design and development of new hire training materials and content to support new initiatives. Additionally, you will have the responsibility of managing content updates, training migration and the maintenance of Arvato’s internal knowledge base, and new hire training materials. In this role, you will be required to perform all tasks in observance of Arvato’s brand and strategy while adhering to our Operating Principles and Customer Service standards.
Your Tasks
The Learning and Development Manager will manage full training programs in our LMS PeopleNet as well as work with site leaders on local training initiatives, including leadership training.
Regularly conduct training audits of programs to ensure compliance with federal, state and client requirements.
Coordinate the rollout of all Germany based programs to our US sites and partners.
Oversee the creation and delivery of training materials, including e-learning modules, workshops, and on-the-job training
Evaluate the effectiveness of training programs and continuously improve content and delivery methods
Monitor and analyze training metrics to measure the impact of learning initiatives on employee performance and business outcomes
Keep abreast of industry trends and best practices in learning and development to continuously improve the training function
Develop and maintain relationships with Central L&D team in Germany, external training providers and educational institutions
Responsible supporting our global talent management process, develops tools for personnel assessment and talent retention and thus control the selection for personnel development programs internally and at a group level.
Create transparency about internal talents and ensure sustainable succession planning.
Design and implement target group-specific development programs and tools.
Support initiatives in talent recruitment including university campus hiring in cross- sectional roles.
Administrative Functions related to Training Assignment and Recordkeeping:
Coordinate training schedules and assignments for employees
Maintain accurate records of training attendance and completion
Ensure compliance with regulatory requirements related to training and development
Manage the learning management system (LMS) and ensure the timely and accurate input of training data
Generate reports and analyze training data to identify trends and opportunities for improvement
Coordinate training logistics, including venue booking, equipment setup, and catering arrangements
Communicate training schedules and requirements to employees and managers
Administer training evaluations and collect feedback from participants
Maintain training documentation and ensure it is accessible for audits and reporting purposes
Travel Requirements: Minimal/on an as needed basis
Your Profile
Bachelor’s degree in Human Resources, Training or related field
5 years’ experience in developing and managing training
5 years’ experience in project/program management
Ability to translate business needs into strategic initiatives and drive them to successful outcomes
Strong leadership and project management skills
Excellent communication and interpersonal skills
Proficiency in learning management systems and training evaluation tools
Knowledge of adult learning principles and instructional design best practices
Ability to work effectively in a fast-paced, dynamic environment
Strong experience in all Microsoft office products and training technology platforms
Ability to be flexible to business needs and adjust/compromise plans as needed
Sit for extended periods of time with in an office environment.
Stand/walk within an warehouse environment on an as needed basis.
Ability to Commute or Relocate to: Waltham, MA
We Offer
401K with company matching 6%, vested after 1st anniversary year
Medical, Dental, Vision, Health, Life Insurance, Short-term and Long-term disability
Flexible Spending Accounts
PTO that includes 8 company paid holidays
Available legal assistance (prenups, wills, child support, divorce, etc.)
Discounts for entertainment and travel across the US (theme parks, cinema, hotels, flights, etc.)
Tuition reimbursement
In-house university with access to 500+ online courses (excel, human resources, management, etc.)
Access to 3rd party resources (childcare assistance, family therapists, transportation assistance, etc.)
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