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Insight Global
Boston
Job Description An employer is seeking an experienced Lab Computer Support Specialist to join a large biopharmaceutical company. This individual will be responsible providing technical support for laboratory applications, refreshing lab PCs and inventory, maintaining GMP (Good Manufacturing Practices) and GxP (Good Practice) compliance, and ensurin
Job Source: Insight GlobalHumana
Boston
**Become a part of our caring community and help us put health first** **This position requires ONSITE presence for our Arlington, VA (Rosslyn) location and will require travel. This role will not fund relocation assistance. ** **This role requires a minimum of 25% travel and at times, short notice travel. ** The Lead Technology Support Specialist
Job Source: HumanaBlack Kite Group
Boston, MA, United States
**Information Technology Support Specialist** Boston, MA **Job Description:** Support Specialists primary role is providing technical software, hardware, telephone, printer, and audio-video conferencing problem resolution to firm employees or guests of the firm by performing problem diagnosis and providing timely solutions to the end-users, clearly
Job Source: Black Kite GroupThe Phoenix Group
Boston, MA, United States
IT Support Specialist The firm is committed to excellence in service and seeks a skilled Support Specialist (Specialist) with superior problem-solving skills and a passion for ensuring customer delight. Under the direction of the Support Desk Supervisor, the Specialist will provide Help Desk & 1st level technical support and problem resolution for
Job Source: The Phoenix GroupPlanet Technology USA
Beverly, MA, United States
IT Specialist - Must have 5+ years of experience in IT Support Hybrid in Beverly, MA at 2 days onsite & 3 days remote per week Contract at 9+ months & potential for perm anent/FTE conversion Job Description: We are seeking an experienced IT Specialist for a six-month contract position. The ideal candidate will have a combination of Technical and
Job Source: Planet Technology USACohere Health
Boston, MA, United States
**Computer Support Specialist** at Cohere Health Boston **Company Overview:** Cohere Health is illuminating healthcare for patients, their doctors, and all those who are important in a patients healthcare experience, both in and out of the doctors office. Founded in August, 2019, we are obsessed with eliminating wasteful friction patients an
Job Source: Cohere HealthState of Massachusetts
Boston
The Massachusetts Department of Public Health (DPH) seeks an experienced research analyst to serve as our new Clinical Support Specialist. This role conducts surveillance and complex administrative activities related to infectious diseases for high priority cases for the Division of STD Prevention and HIV Surveillance (DSTDP), within the Bureau of
Job Source: State of MassachusettsCAI
Wilmington
**Job ID Number** R3053 **Employment Type** Full time **Worksite Flexibility** Onsite **Job Summary** As a Desktop Support Technician, you will perform a variety of general support tasks within an established IT infrastructure. **Job Description** We are looking for a **Desktop Support Analyst** **.** This position will be **full-time** and **on-si
Job Source: CAICambridge
Description:
In this role you will be:
• Provide exceptional customer service at employees’ desks and remotely over the
phone using remote desktop tools.
• Assist employees with installation, configuration, and troubleshooting of computer hardware –
laptops, desktops, peripherals, printers, mobile devices, and conference room technology.
• Install and support desktop software for corporate laptops.
• Setup IT equipment at employees’ desks, in the labs, and in conference rooms.
• Assist with the onboarding and offboarding process. Provision/deprovision user accounts and
application access. Create and maintain laptop images.
• Create and administer email, web applications, and file systems.
• Document and resolve all tickets in a timely manner through ServiceNow
• Manage and meticulously document employee hardware and software license usage.
• Interact with vendor support to resolve technical problems with hardware and/or software.
• Support in the testing and deployment of new applications and systems.
• Create and maintain internal IT knowledge base articles to document procedures and provide end user training.
Additional Skills & Qualifications
• Excellent customer service, attention to detail, communication and documentation skills.
• Must be a team player and willing to work “outside the box” to get things done as needed.
• Experience with Windows 10, O365, Windows Server, Active Directory and VPN
• Experience troubleshooting Microsoft Office applications and administering Office 365 accounts.
• Experience configuring and troubleshooting laptop and desktop computers.
• Understanding of TCP/IP and basic networking skills.
• Apple Mac support experience is a plus.
• IT experience in a Biotech GxP facility is a plus.
• Bachelors/Associate degree or equivalent experience.
Skills:
Support, Desktop, Windows 10, Troubleshooting, Customer service, Active directory, Technical support, Windows, Office 365, Servicenow, Mac
Additional Skills & Qualifications:
• Excellent customer service, attention to detail, communication and documentation skills.
• Must be a team player and willing to work “outside the box” to get things done as needed.
• Experience with Windows 10, O365, Active Directory and VPN
• Experience configuring and troubleshooting laptop and desktop computers.
• Understanding of TCP/IP and basic networking skills.
• IT experience in a Biotech GxP facility is a plus.
• Bachelors/Associate degree or equivalent experience.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Email Alert for IT Support Specialist_ jobs in Cambridge
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