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Columbia Association
Columbia, MD, United States
**FRONT DESK - FRONT DESK SUPERVISOR** Columbia, MD, USA Req #321 Tuesday, February 8, 2022 FRONT DESK - FRONT DESK SUPERVISOR The Front Desk Supervisor ensures the front desk delivers a consistent and exceptional member experience to all members, prospective members, guests and team members. The Front Desk Supervisor works with other club leaders
Job Source: Columbia AssociationConcord Hospitality Enterprises
Washington, DC, United States
Description Role Responsibilities: Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies. Take reservation
Job Source: Concord Hospitality EnterprisesCrescent Services
Fairfax, VA, United States
JOB OVERVIEW:Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. ESSENTIAL JOB FUNCTIONS: 1.Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. 2.Respond
Job Source: Crescent ServicesHEI Hotels and Resorts
Rockville, MD, United States
About Us Achieve harmony between work and life at EVEN® Hotel Rockville-Washington D.C. Area. Located mere steps from the Twinbrook Metro Station, our hotel offers seamless access to Washington D.C., Baltimore, Gaithersburg, and Glenmont. Join our vibrant team and enjoy a host of benefits, including complimentary on-site parking, ample paid time o
Job Source: HEI Hotels and ResortsAimbridge Hospitality
Arlington, VA, United States
Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: At least 2 to 3
Job Source: Aimbridge HospitalityEVEN Rockville
Rockville, MD, United States
About Us Achieve harmony between work and life at EVEN® Hotel Rockville-Washington D.C. Area. Located mere steps from the Twinbrook Metro Station, our hotel offers seamless access to Washington D.C., Baltimore, Gaithersburg, and Glenmont. Join our vibrant team and enjoy a host of benefits, including complimentary on-site parking, ample paid time o
Job Source: EVEN RockvilleConcord Hospitality Enterprises
Washington, DC, United States
Description We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our g
Job Source: Concord Hospitality EnterprisesDenver Co
Bethesda, MD, United States
Supervisor Front Desk Bethesda , Maryland This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively downtown DC scene.The team at the Embassy Suites by Hilton Bethesda looks forward to sharingtheir experiences with youand can offer you an environment focused on learning and development. Come and choose your nextcareer adventu
Job Source: Denver CoWashington, DC, United States
Description
We are hiring a Front Desk Supervisor!
We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance in a couple years to Assistant General Manager roles!
Responsibilities:
Provide the highest quality of service to the customer at all times.
Check guests in and out efficiently and in a friendly manner.
Handle guest mail and messages per established procedures.
Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies.
Take reservation requests efficiently.
Answer switchboard in accordance with standards of proper telephone etiquette.
Block rooms and handles special requests.
Offer assistance to Front Desk Manager as needed.
Supervise Front Desk agents and act as manager on duty when needed.
Handle safe deposits by guests per established procedures.
Keep lobby and desk area clean and presentable.
Have a thorough knowledge of emergency and security procedures.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now!
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
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Email Alert for Front Desk Supervisor jobs in Washington, DC, United States
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