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Coastal Equipment Corporation
Portland, OR, United States
Coastal Equipment Corporation is searching for a driven and energetic person willing to learn and grow in the field of Materials Handling as an Account Manager. This role will be responsible for every facet of client interaction from prospecting to installation. This includes sales, product knowledge, design, project management, and post-installat
Job Source: Coastal Equipment CorporationZGF Architects
Lake Oswego, OR, United States
ZGF is seeking an Accounting Manager to join our team in our Portland office. The Accounting Manager will be responsible for managing the GL and financial reporting processes of ZGF and its affiliated entities, providing various types of financial analysis and forecasting, leading audits and managing the tax filings. The ideal candidate will have p
Job Source: ZGF ArchitectsSonova USA, Inc.
Portland, OR, United States
Who we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life'
Job Source: Sonova USA, Inc.ZGF Architects
Portland, OR, United States
ZGF is seeking an Accounting Manager to join our team in our Portland office. The Accounting Manager will be responsible for managing the GL and financial reporting processes of ZGF and its affiliated entities, providing various types of financial analysis and forecasting, leading audits and managing the tax filings. The ideal candidate will ha
Job Source: ZGF ArchitectsTrex Company
Portland, OR, United States
Job Description When you work at Trex, you’re helping to grow and enhance a true original. You join a company that boldly launched an entire industry… and still leads the way We are looking for an Account Manager to help us manage key customer relationships while growing and developing new business. As a Trex Account Manager, you will be looked t
Job Source: Trex CompanyAKS Engineering & Forestry, LLC
Tualatin, OR, United States
Job Summary AKS Engineering & Forestry (AKS) has an opening for a full-time Accounting Manager who would thrive in a dynamic, collaborative, team-oriented office in Tualatin, Oregon.Reporting directly to the Financial Controller, this career-building role will supervise and oversee the full charge accounting function and be able to lead closing pro
Job Source: AKS Engineering & Forestry, LLCOLIVER Agency
Portland, OR, United States
About The r Ole The North America Account Manager develops and builds strong relationships with the local clients, becoming a trusted and valued advisor and delivery specialist. Reporting to the Account Director , you will oversee the portfolios of in-market campaigns and its cultural nuances. The role delivers an exceptional level of client servi
Job Source: OLIVER AgencyUltimate Staffing
Portland, OR, United States
Direct Hire Location : Portland, OR (Hybrid) Schedule : Mon-Fri 8AM-5PM Compensation : $60K-$75K + Commission (DOE) Client Job Description : A local SaaS company is looking for an Account Manager to join their team in Portland! The Account Manager is responsible for building and maintaining strong relationships with our clients. They serve as the p
Job Source: Ultimate StaffingPortland, OR, United States
This is a remote position.
Our client, EZ Shipping Racks has an opening for an Account Manager! While this is a remote position, this person must reside in the Portland Metro area.
Role Description: Account Manager
As an Account Manager you will play a pivotal role in expanding our existing customer base with our EZRack service offering. Your responsibilities will include leading EZRack’s customer success, retention, and growth for our customers. You will be responsible for overseeing all aspects of managed accounts, building relationships, mitigating churn, and driving growth to take EZRack to the next level. We value individuals who are passionate about customer experience and can build strong relationships to deliver long-term value.
Primary Responsibilities:
Build, maintain, and expand customer relationships utilizing the objective framework of right clients / right terms with mutual accountability, deeply understand their characteristics, products, and customer segments.
Proactively manage account daily operations to improve the customer experience by:
Manage cross functional resources to ensure all customer questions and concerns are resolved timely.
Articulate all relevant information to the customer and internal stakeholders to ensure account comprehension is known
Monitor KPIs and communicate impacts of the data to inform and update.
Own customer training for all accounts. This includes but not limited to:
Training on assembly of the EZRack
Inventory management of EZRack
Ensuring proficiency of the software platform
Building comprehension of contract terms throughout an account
Identify growth opportunities within managed accounts, generate demand, and provide creative solutions/services to drive growth.
Continually contribute to optimize the company’s account management process.
Lead yearly contract management process - including negotiations distribution, execution, and enforcement of contracts.
Analyze and monitor the competitive landscape, staying current on industry trends to ensure EZRack remains competitive with service offerings.
Initiate cross-functional projects to enhance synergy among different departments, fostering a collaborative organizational culture.
Execute regular assessments of the account in the form of onsite visitations, QBRs and other assessments on an as needed basis.
Requirements
Qualifications
Bachelor’s degree or at least 5 years of relevant work experience.
3+ years of Account Management, Sales, Customer Success, or similar customer facing roles
Ability to work in a fast-paced, rapidly changing environment, manage multiple projects simultaneously, and meet deadlines
Strong analytical, problem solving, and decision-making skills.
Strong organization and prioritization skills.
Strong communication and presentation skills via phone, email, teams, in person.
Experience in logistics, transportation, and/or reusable packaging.
Knowledge of HubSpot, DocuSign, Freight TMS, ERP systems, Microsoft suite including BI and/or Asset Tracking Applications
Experience in contract and pricing negotiations.
Ability to travel up to 25%.
Preferred Qualifications
Lean Six Sigma
MBA or equivalent degree
Benefits
Benefits :
We offer medical, dental and vision insurance plans with generous company-paid premium coverage
Paid holidays, generous PTO, and sick time
401K with company match
Competitive compensation and participation in a company annual incentive plan
Opportunity for internal career advancement
ADA Requirements:
In accordance with the Americans with Disabilities Act, the following physical and mental requirements are outlined for the Key Account Manager role:
Ability to sit and use a computer for extended periods.
Mobility within the office and nursery environments.
Ability to communicate effectively, both verbally and in writing.
Visual acuity to read and interpret written materials.
Ability to travel to client locations and events.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EZRack is an EEO employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.
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Account Manager jobs in Portland, OR, United States
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