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VP Operations

Reston, VA, United States

As the Northeast Operations Manager, you will play a pivotal role in overseeing the daily operations of all facilities within the region. Your responsibilities will include managing the Northeast regional operations team, ensuring alignment with business objectives, and fostering a culture of excellence and service. The preferred candidate should ideally be situated within the northeastern region of the United States, ideally positioned between Philadelphia and Hartford, Connecticut.

Essential Duties:

Develop and execute initiatives and programs that align with business objectives

Facilitate communication and coordination between Troon, its sub-brands, and Owners

Manage staffing and organizational structure, including performance evaluations and recommendations

Analyze and report financial results to stakeholders

Drive company-wide initiatives to promote vision and culture

Recommend and implement strategic operational changes

Oversee operating budgets and forecasts to optimize performance and ensure compliance

Support new business development opportunities

Conduct property reviews and uphold Troon standards for team performance and service excellence

Provide training on Troon operational standards to key personnel

Qualifications & Preferred Skills:

Bachelor’s degree in business administration or related field

Experience in hospitality management

Willingness to travel extensively and work flexible hours

Strong leadership abilities, with clear communication and directive skills

Excellent organizational skills to manage multiple priorities and direct reports

Analytical problem-solving skills at both strategic and functional levels

Strong interpersonal and customer relations skills

Commitment to Troon’s company values and organizational development

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint)

Budget and forecast expertise to ensure financial accountability

Strategic planning abilities

Capital project management experience

Please note that this job description outlines primary responsibilities but is not exhaustive. Additional tasks may be assigned based on business needs.

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