Program Coordinator

Boston, MA, United States

About KIND

Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child's rights and well-being are protected throughout their journey to safety.

Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.

Position Summary

KIND seeks a Program Coordinator to provide support for legal services programming in the provision of legal services to unaccompanied children facing removal proceedings. The Program Associate will provide nimble, savvy, high-level support to senior staff in a fast-paced and fluid setting. The Program Associate reports to the Managing Director.

Essential Functions

Organizes, coordinates, plans, and provides administrative support to the Managing Director including, travel and meeting coordination, compiling meeting agendas, recording, and synthesizing meeting minutes, and related support tasks.

Assists in the compilation and distribution of protocols, policies, and procedures for the Legal Programs Team.

Supports in-house and pro bono training technical assistance by providing coordination, scheduling, and material development support which includes knowledge management of electronic files, indexing, and posting to make technical assistance materials fully accessible as well as assistance with preparing and finalizing presentations.

Works with Managing Director to provide support for in-house KIND programming events.

Works in coordination with Managing Director on event planning including retreats (both virtual and in person).

In close coordination with the Managing Director, assists in tracking and maintaining budget records and category spend-down.

Serves as confidential assistant to the Managing Director, including engaging in a range of support activities, such as upkeep and maintenance of confidential documents.

Serves as a liaison to Operations and Human Resources components on select tasks.

Contributes to special projects such as Legal Services Team wellness initiatives and other working groups.

Assists with substantive programmatic work and periodic interim assistance to the field office, as needed.

Assists Managing Director and other Legal Services Team staff with project management support.

Receives and refers phone calls from main office phone number.

Other duties as assigned, including but not limited to administrative duties of the office, mail, supplies, and related tasks.

Qualifications and Requirements Undergraduate degree required.

Fluent in English and Spanish preferred but not required.

Minimum of 1 year of experience with office organization or administration.

Minimum of 1 year of experience working with legal databases, managing dockets, or leading projects.

Previous experience working with data management tools.

Excellent written and oral communication skills.

Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.)

Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.

Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.

Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.

Commitment to prioritizing diversity, equity, inclusion, and belonging, as well as embracing transparency and authenticity in daily work life.

Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children's wellbeing and rights.

Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.

Committed to practicing and supporting wellbeing and a work-home life balance.

Experience working and communicating in a remote environment.

Must be able to quarterly travel to Hartford and Providence.

$22 - $27.50 an hour

Our Benefits

- Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the two medical plan options, dental, and vision.

- Pre-tax flexible spending account (FSA) for both medical and dependent care.

- Pre-tax transit and parking spending account.

- Employer-paid life insurance and accidental death and dismemberment insurance.

- Employer-paid short and long-term disability insurance.

For a complete list of benefits, please click here.

Our Focus on Wellness

KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.

For more information regarding our Wellness initiatives please visit this link.

Application Instructions

To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.

KIND has an organization-wide commitment to diversity, equity and inclusion. We strive to create a work environment where everyone has a sense of belonging. Individuals from historically underrepresented or underserved communities are strongly encouraged to apply.

Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm "no fees" recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: https://supportkind.org/join-the-team/kind-employment-practices/.