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Nuvolum
San Francisco, CA, United States
Nuvolum combines innovative, data-driven strategy with advanced execution to help our clients grow their business and brand. We bring new ideas to our clients across the United States, Canada, and Australia, allowing them to exceed their goals and set themselves apart from their competitors in a profound and demonstratively superior way. Our full-
Job Source: NuvolumMixRank
San Francisco, CA, United States
[Full Time] Customer Success Manager at MixRank (United States) | BEAMSTART Jobs Customer Success Manager MixRank United States Date Posted 09 Dec, 2022 Work Location San Francisco, United States Salary Offered Not Specified Job Type Full Time Experience Required 3+ years Remote Work Yes Stock Options No Vacancies 1 available Why work at MixRank
Job Source: MixRankMainspring Energy, Inc.
Menlo Park, CA, United States
Driven by our vision of the affordable, reliable, net-zero carbon grid of the future, Mainspring has developed a new category of power generation — the linear generator — that delivers local, scalable, and fuel-flexible power to help accelerate the transition to the net-zero carbon grid. The unique combination of attributes offered by Mainspring’s
Job Source: Mainspring Energy, Inc.upLIGHT
Redwood City, CA, United States
Description The Position Do you dream about creating a more sustainable future? At Uplight, we are motivating energy users and providers to accelerate the clean energy ecosystem. Working with over 90 of the world's leading electric and gas utilities, Uplight provides an end-to-end customer energy experience. Uplight delivers personalized experien
Job Source: upLIGHTFederato
San Francisco, CA, United States
Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc. Fede
Job Source: FederatoVanta
San Francisco, CA, United States
As the Manager, Customer Success, you will own a scaled customer success team driving customer onboarding, engagement, adoption and health for a regional segment of customers in Vanta’s rapidly expanding customer base. At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verifi
Job Source: VantaDexterity, Inc.
Redwood City, CA, United States
This position requires strong organizational, communication, and relationship-building skills, as well as a deep understanding of Dexterity's robotics technology and how it can be applied to meet customer needs Previous experience deploying systems solutions at customer facilities Project management skills, leading and directing complex engineering
Job Source: Dexterity, Inc.Siena AI
San Francisco, CA, United States
About Siena Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs. Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform. If you're excited about the intersection of human-to-machine communication and want t
Job Source: Siena AISan Mateo, CA, United States
[Full Time] Customer Success Manager at Veryfi, Inc. (United States) | BEAMSTART Jobs Customer Success Manager Veryfi, Inc. United States
Date Posted
31 Oct, 2022
Work Location
San Mateo, CA, United States
Salary Offered
$110000 — $140000 yearly
Job Type
Full Time
Experience Required
6+ years
Remote Work
No
Stock Options
No
Vacancies
1 available
Customer Success Manager Are you obsessive about driving value for your customers? Do you have fun wrangling with technical and business challenges on a daily basis? If so, Veryfi would love to talk with you about joining our growing Customer Success team. The ideal candidate will have proven experience at:
Building deep and lasting relationships at all levels within a client organization
Fostering volume growth and expanded usage over time
Minimizing churn
Coordinating resources to resolve technical support issues
Capturing and communicating product feedback
Responsibilities
The primary point of contact throughout the customer lifecycle, you will set the stage for successful developing relationships with key stakeholders and maintaining a focus on driving business value from onboarding through renewal.
Must be on-site (San Mateo) office Tues,Weds and Thurs
Promote customer satisfaction, growth and loyalty by demonstrating an understanding of their business needs and helping them achieve their objectives using the Veryfi solutions
Educate prospects and customers on the use and benefits of Veryfi solutions
Provide customers with information and assistance regarding product updates and new features
Ensure health of customer portfolio by regularly monitoring platform usage and key customer health indicators
Maintain detailed account data in the CRM system
Lead customer kickoff & training sessions as part of onboarding and ongoing product adoption
Act as a communications liaison between our Customers and Veryfi’s Technical Support, Development, and Leadership
Create, maintain and improve tutorials and other communication infrastructure
Qualifications
5+ years in a Customer Facing role in a SaaS B2B company
Accountability and personal organization are essential
Effective communications skills via email, phone, and online meetings
Experience promoting business value and brand image through customer experience
Exceptional ability to communicate and foster positive relationships with both customer facing teams and internal teams
Working knowledge of SaaS platforms and Application Programming Interfaces
Experience building and optimizing Customer Success processes is a plus
Experience with HubSpot, JIRA, and Confluence is a plus
Bachelor's Degree required
Benefits
Cash compensation and equity package
Health insurance
Professional development or continuing education
Free gym / health membership
Company-wide retreats
Veryfi Raises $12M Series A to Unlock the Power of Unstructured DataVeryfi: The Untapped Potential of Unstructured Data
About Veryfi, Inc. APIs to Liberate Trapped Data in Unstructured Documents Company Size: 11 - 50 People Year Founded: 2017 Country: United States Company Status: Actively Hiring Looking for Partners Looking for Clients Raising Funds Share This Job
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Email Alert for Customer Success Manager jobs in San Mateo, CA, United States
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