Helpdesk Coordinator
Fairfax, VA, United States
We are seeking a skilled IT Coordinator to join our team and take responsibility for maintaining our information technology systems and networks. In this role, you will play a crucial part in ensuring the functionality and efficiency of our computer systems.
Job Duties
Institute protocols for the use of IT across departments and projects
Provide advice on the most suitable IT choices
Provide technical support or training for systems and networks
Act as link between end users and higher level support
Install and configure software and hardware (printers, network cards etc.)
Monitor system and network performance
Perform troubleshooting, repairs and data restoration
Performance maintenance activities (e.g. backups)
Maintain licenses and upgrade schedules
Collaborate with other professionals to maintain standards and functionality
Requirements Must have associates level degree or higher
Must have 1+ years of professional IT experience
Must have experience completing helpdesk tickets for hardware and software issues
Must be able to commute to Fairfax, VA
$40,000 - $45,000 a year
#J-18808-Ljbffr