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UnifyID (acquired by Prove)
Redwood City, CA, United States
About Prove (acquired UnifyID) Prove is the modern platform for continuous identity authentication and is used by over 1,000 enterprises and 500 financial institutions, including 9 of the top 10 U.S. banks. Prove’s cloud solutions, and mobile intelligence-driven APIs can be easily orchestrated to increase Approve Rates to over 90%, enabling compani
Job Source: UnifyID (acquired by Prove)NVIDIA
Santa Clara, CA, United States
NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people on the planet working for us. We are looking for an experienced Technical Account Manager or software engineer with soft skills. An awesome candidate is highly technical who is also comfortab
Job Source: NVIDIAAffirm
Palo Alto, CA, United States
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.As a Technical Account Manager I (TAM) at Affirm, you will work closely supporting our Staff and Senior TAMs who are responsible for the technical success of our largest key merc
Job Source: AffirmDiverse Lynx
Mountain View, CA, United States
Job Title: Technical Account Manager Location: Mountain View, CA Client: Google Salary: $130K JD: Excellent domain knowledge of Android enterprise , bulk enrolment tools like Google Zero touch and/or Samsung Knox Mobile Enrolment, EMM/MDM solutions & a basic understanding of Android OS Experience with enrolling and managing Android devices with at
Job Source: Diverse LynxContextual AI, Inc.
Mountain View, CA, United States
Customer obsessed. We understand our customers and prioritize solving their challenges. We do more than listen to our customers, we invent on their behalf and anticipate their needs. Scout mindset. We seek to find the truth as quickly as possible and to see things as they are, not as we wish them to be. We are always curious and we always look fo
Job Source: Contextual AI, Inc.Supermicro
San Jose, CA, United States
Job Req ID: 22887 About Supermicro Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedente
Job Source: SupermicroContextual AI
Mountain View, CA, United States
Job Overview Contextual AI is hiring a Technical Account Manager to be part of the founding GTM team. This team is responsible for selling into Global 2000 organizations deploying generative AI solutions in production. As Technical Account Manager, you will be responsible for the delivery of a large book of business with a key strategic account, a
Job Source: Contextual AIcontextual ai
Mountain View, CA, United States
Job Overview Contextual AI is hiring a Technical Account Manager to be part of the founding GTM team. This team is responsible for selling into Global 2000 organizations deploying generative AI solutions in production. As Technical Account Manager, you will be responsible for the delivery of a large book of business with a key strategic account, a
Job Source: contextual aiSunnyvale, CA, United States
As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud Americas team to prioritize and address customer requests, issues, and feature enhancements promptly.
Standardized Operations:
- Ensure the stability and security of customer cloud platforms through comprehensive risk governance, timely product updates, upgrades, and efficient emergency fault response.
- Optimize cloud resources and performance, enhancing cloud operational efficiency and customer satisfaction.
- Advocate for continuous product operation improvements, simplifying cloud management and empowering customers with sustainable cloud platform maintenance capabilities.
Cloud Migration Support:
- Guide customers through their cloud migration journey, leveraging our expertise in application and big data architecture, database localization, performance tuning, data governance, and platform construction.
- Offer industry-specific best practices and solutions to maximize cloud utilization.
Cloud Optimization (Public Cloud):
- Develop and refine system architectures, ensuring business continuity, disaster recovery capabilities, system monitoring, and regular recovery drills for optimal stability and reliability.
- Adopt intelligent monitoring and alerting to boost business efficiency and user experience.
Standardized Technical Operations:
- Provide end-to-end cloud technology support, including cost optimization, maturity assessments, compliance, security enhancements, and consulting services to fortify customers' cloud operations.
Expert Services:
- Deliver best practices, solution consulting, and services tailored to Alibaba Cloud’s intelligent products.
- Assist customers in enhancing their cloud product operations and usage proficiency, supporting successful cloud migrations with effective tools and strategies.
Requirements:
- Over 5 years of experience in solution development, architectural design, server-side development, and operational tasks for large-scale internet or financial applications or within enterprise groups.
- Solid technical expertise in large-scale application development or operations with cloud product foundations.
- Proficiency in technical domains such as cloud-native technologies, big data, databases, networking, middleware, and the architecture of main business line products.
- Capability to understand and design cross-product system architectures and effectively solve related issues.
- Ability to recognize customer categories and maintain tailored communication and problem resolution strategies, ensuring satisfaction at all levels, including senior management.
- Strong operational management skills, focusing on system optimization to maximize cloud platform stability and efficiency.
- Competence in coordinating both internal and external stakeholders, managing customer or complex internal projects, adhering to SLAs, and achieving high satisfaction.
- Systematic and comprehensive solution design and architectural skills catered to complex technical environments.
- Excellence in decomposing complex technical issues into actionable solutions and system architecture designs for single-product technical scenarios.
- Expertise in applying practical cases and custom optimization solutions for customer-specific business scenarios, such as high availability.
The TAM we are looking for will create a communicative environment, excelling in distilling communication points, effective listening, and clear expression of ideas. With a dynamic service-oriented mindset, you're committed to seeing customer issues through to resolution. If you have a blend of technical proficiency, customer-facing experience, and the drive to deliver exceptional solutions, we want you on our team.
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Email Alert for Technical Account Manager jobs in Sunnyvale, CA, United States
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