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Rebel Athletic
Carrollton, TX, United States
WhyRebel, Why This Job. Some people like the status quo, the safe and themundane. Others challenge every convention in the book, create new values andexpectations, and change their world. They are the Rebels. They are theChallengers. If this is you, read on. RebelAthletic is a classic Challenger Brand. Established in 2013 by Ernst &Young Entrepre
Job Source: Rebel AthleticCritter Control
Dallas, TX, United States
Overview: Join the Customer Care Center of an Industry Leading Wildlife Management Company! Founded in 1984, Critter Control Operations specialize in nuisance wildlife management services for residential and commercial properties, providing leading wildlife, animal and integrated pest control services across the nation. We work with wildlife and p
Job Source: Critter ControlCritter Control
Dallas, TX, United States
Overview: Join the Customer Care Center of an Industry Leading Wildlife Management Company! Founded in 1984, Critter Control Operations specialize in nuisance wildlife management services for residential and commercial properties, providing leading wildlife, animal and integrated pest control services across the nation. We work with wildlife and p
Job Source: Critter ControlOlympus Executives
Dallas
Job Description Job Description Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships
Job Source: Olympus ExecutivesChesmar Homes
Richardson, TX, United States
Job Details Job Location Chesmar Homes - Dallas East - Richardson, TX Position Type Full Time Job Shift Day Description Position Summary: As Customer Relations Representative you will work closely with homeowners on all customer service and warranty issues, ensuring a positive homebuying and post-closing experience. You will assist the Cust
Job Source: Chesmar HomesOccidental Petroleum Corporation
Dallas, TX, United States
Job Description **Description** Occidental Chemical Corporation (OxyChem) is a leading North American manufacturer of polyvinyl chloride (PVC) resins, chlorine and caustic soda key building blocks for a variety of indispensable products such as plastics, pharmaceuticals and water treatment chemicals. Other OxyChem products include caustic potash, c
Job Source: Occidental Petroleum CorporationQonten
Plano, TX, United States
**Customer Relations Representative** - | Thu, 21 Oct 2021 22:01:54 GMT Directly interfaces with Toyota and Lexus owners by responding to incoming phone calls, letters, e-mails, and/or chats regarding inquiries and/or complaints. Combines active listening with proactive decision-making skills to benefit Toyota and Lexus guests. This position provid
Job Source: QontenGig USA
Dallas, TX, United States
Our success and our clients' satisfaction are a direct result of our award winning customer service. Without the ability to initiate customer interactions to expose our clients' products to the public, our expanding firm wouldn't be where it is today. This level of customer expertise begins with the training we offer to our Consumer Relations Spec
Job Source: Gig USADallas, TX, United States
**Customer Relations Specialist**
**Department:** Inside Operations **Location:** Dallas, TX
Wisenbaker team members are unlike any others in the builder services industry. They understand that the homebuilding business is tough and relentless in its demands. With that reality, they embrace the challenges each new day brings with a can do attitude.
Weve seen a lot of people hear the sound of hard work and run in the opposite direction. But there are those who run to and embrace what it takes to be successful in our industry. They find satisfaction in being rewarded for getting the hard things done and for knowing that they are among the elite in the builder services business.
If this sounds like you, please see the career opportunity below.
**Job Purpose**
To act as the internal customer service point of contact for one or more existing accounts. This individual should be able to multi-task while maintaining a professional, positive attitude in this deadline driven environment. This individual will work closely with the Order Processing Specialist, builders and internal departments.
**Primary Duties & Responsibilities**
* The Customer Relations Specialist should refer to their account process sheet(s) daily and stay up-to-date with any changes made through our Implementations department.
* The CRS should be the direct point of contact internally and externally to promote lasting relationships.
* The CRS must verify all final selections and change orders for all internal orders and communication of all scheduling.
* Confirm products are ordered and lead-times are met
* Handle status inquiries and follow up on all requests by customers
* Manage Need PO List
* Schedule inspections with homeowners, assessing routine warranty claims, and following all service requests through to completion.
* Develop Customer Relationships
+ Be able to handle all concerns and complaints to 100% satisfaction or elevate to appropriate corresponding departments
+ Be professional and provide a positive attitude at all times
+ Should have proper phone and email etiquette.
+ Attend builder meetings if the opportunity presents itself.
* Perform general administration tasks
+ Email, document preparation, phone, filing
* The CRS should attend meetings which include:
+ Model Home Meetings
+ Internal-Account meetings
* Stay up to date with product knowledge.
* Cross-trained on Order Processing Specialist Role
* Have a working knowledge of:
+ How to run the builders software applications efficiently.
+ Enter phone, fax or email orders into database management system
**Qualifications & Required Skills**
* High School Diploma or equivalent required
* College Degree Preferred
* 1-2 years Customer Service Experience Preferred
* Excellent verbal, written communication and listening skills
* Ability to pay close attention to detail
* Must work efficiently and effectively both independently and as a team
* Good time management skills
* Ability to operate well under the pressure of a deadline
* Possess problem solving and analytical skills
* Comfortable performing basic math calculations
* Computer proficiency in Windows and Microsoft Applications
**Wisenbaker Benefits offered:**
* Health, Dental, Vision, and life insurance options
* 401K retirement savings plan
* Paid Time Off
* Holiday Pay & More!
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Email Alert for Customer Relations Specialist jobs in Dallas, TX, United States
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