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Lennar Homes
Chantilly, VA (Job Posting Location)
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Welcome Home! Build your career with Lennar! As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have cat
Job Source: Lennar HomesLennar Corp.,
Chantilly, VA, United States
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Welcome Home! Build your career with Lennar! As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have ca
Job Source: Lennar Corp.,My Pest Pros
Vienna, VA, United States
Are you passionate about customer service and the opportunity to help people? Do you have phone, scheduling, and dispatching experience? Do you like a job that keeps you busy? Never boring? Gives you the opportunity to learn and grow? If you answered yes to these questions, then this is the job for you! My Pest Pros is constantly growing and lo
Job Source: My Pest ProsEC Sales Firm
Arlington, VA, United States
Core Responsibilities for a Sales & Customer Care Representative: Provide high-quality in-person service to each of our clients Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client Maintain client confidentiality at all times Manage daily client transactions and inqu
Job Source: EC Sales FirmU-Haul
Springfield, VA, United States
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Manassas Park, VA, United States
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Job Source: Lockheed Martin CorporationU-Haul
Rockville, MD, United States
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Job Source: U-HaulCaliber Collision Centers
Gainesville, VA, United States
Service Center Gainesville BENEFITS OF JOINING CALIBER Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay - Paid weekly and eligible for overtime Paid Vacation & Holidays - Begin accruing day 1 Career growth opportunities - We promote from within! A career for life - You'll gain hands-on experie
Job Source: Caliber Collision CentersChantilly, VA, United States
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Welcome Home! Build your career with Lennar!
As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult.
At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.
Sr. Customer Care Representative :
Lennar is seeking a Sr. Customer Care Representative to supervise, coordinate, and manage daily operations of customer care associates, including, but not limited to scheduling, material ordering and check-in, quality control, trade partner management and effective material control. Mentor, train and supervise customer care team while monitoring adherence to company policies/procedures. In addition, monitors production and quality related functions, such as Customer Care, OSHA, Associate Training and Land Development and Construction Department.
Responsibilities:
Manage and direct all aspects of customer care.
Schedule and supervise daily trade partner activities in accordance with job schedules and business partner scopes of work as they relate to customer care.
Ensure that work is in compliance with City or County requirements and building codes.
Maintain records of all Purchase Orders.
Approve all trade partner invoices upon satisfactory completion of the job.
Provide trade partner feedback to the Director of Construction & Customer Care concerning the trade partner’s timeliness and attention to detail.
Ensure job site cleanliness and safety.
Frequently inspects homes for quality compliance while under construction.
Coordinate municipality inspectors to ensure timely approvals of development phases.
Maintain customer and trade partner relations.
Provide initial and ongoing training to construction team and customer care team regarding warranty issues.
Meet established Regional/Divisional goals set while demonstrating accuracy and thoroughness to ensure quality of work.
Communicate effectively and professionally both verbally and in written correspondence.
Work closely with the customer care team to ensure open communication on all matters; develop a strong environment conducive to proactive resolution of issues and strong commitment to producing a quality end result.
Conduct field meetings with trade partners, construction staff and sales staff as needed.
Manage departmental performance against agreed targets and budgets, and within policies and standards.
Work closely with the construction team to ensure open communication on all matters; develop a strong environment conducive to proactive resolution of issues and strong commitment to producing a quality product.
Perform other duties as assigned.
Qualifications:
High School Diploma or equivalent required, or equivalent work experience
Bachelor’s degree in related field preferred
Minimum 8 yrs. experience in project/construction management in residential construction required
Minimum 3 yrs. experience in directing, coordinating, and supervising construction staff
Associate is prohibited from performing manual repairs
Valid Driver’s License with good driving record
Valid auto insurance coverage
Advanced knowledge of scheduling, budgeting and document management
Lennar Core Values
Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community.
Life at Lennar!
Lennar recognizes our associates are the heart of the company’s success. Learn new skills, build your path, and become an integral part of the Lennar Family.
When You Join :
Health Insurance - Medical, Dental & Vision
Vacation – 3 weeks of vacation per year to start
Holidays, Sick Leave, & Personal Days
401(k) Savings Plan with company match
Paid Maternity & Bonding Leave
New Hire Referral Bonus Program
Product Purchase Discount for Associates
Associate Assistance Plan
Everyone’s Included Day - In the spirit of inclusion, diversity, and caring for our community, Lennar encourages our Associates to take a day to connect, reflect and inspire those around us, in a way that is uniquely important to you.
And More !
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
#CB #LI-CC1 #HomeiswithLennar
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Email Alert for Sr. Customer Care Representative jobs in Chantilly, VA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
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