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VCA Animal Hospitals
San Leandro, CA, United States
VCA Bay Area Veterinary Specialists, a large 24 hour emergency/multi-specialty veterinary practice in San Leandro, California, is seeking an experienced Client Service Representative to join our swing/evening team. The ideal candidate has a love for animals, enjoys multitasking in a fast paced work environment, thrives in a team environment, and ha
Job Source: VCA Animal HospitalsVetnCare
Fremont, CA, United States
**Client Service Representative** Fremont, CA / Irvington Pet Hospital / Full-Time or Part-Time We're seeking a Customer Service Representative to join our team! In this role, you'll use your skills to provide the highest level of care for our patients. **To thrive in this role, you'll have:** + strong verbal and written communication skills, in
Job Source: VetnCareBanfield Pet Hospital
San Mateo, CA, United States
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manne
Job Source: Banfield Pet HospitalRoots Community Health Center
Oakland, CA, United States
P OSITION S UMMARY : The Client Services Specialist must be committed to the mission, vision, and services of Roots. This position is responsible for serving as the first point of contact for prospective clients and requires direct communication with clients to help determine eligibility or need for services. E SSENTIAL F UNCTIONS : Obt
Job Source: Roots Community Health CenterZenith American
Alameda, CA, United States
Title: Client Services Executive Department: Client Services Position Type: Exempt Hours per Week: 40 Position Summary The Client Services Executive executes relationship management activities for assigned client(s) in accordance with Company guidelines, client needs, and regulatory requirements. "Has minimum necessary access to Protected
Job Source: Zenith AmericanHeritage Bank of Commerce
San Jose, CA, United States
Job Code: HBC 24-19 (on-site) Job Summary: The Client Services Rep I role is the employee in the branch who is primarily responsible for handling customers’ depository transactions (cash and non-cash teller transactions) and inquiries. Pay Range: Base Compensation is dependent upon role, experience, and skill set: Min- $17.55/hr Max- $26.64/hr Pr
Job Source: Heritage Bank of CommerceLtd Global
Pleasanton, CA, United States
We are in need of an Accountant who is able to manage accounts, communicate with clients and work well with an accounting team. We are looking for a temporary to permanent role. Responsibilities: · Serves as primary contact with Client; manages day-to-day operations with team members · Reviews and maintains accounting checklists · Provides financia
Job Source: Ltd GlobalCanon U.S.A., Inc.
San Jose, CA, United States
Client Service Representative I Location US-CA-San Jose Company Canon Solutions America, Inc. Requisition ID 31889 Category Customer Service/Support Position Type Full-Time About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact
Job Source: Canon U.S.A., Inc.Union City, CA, United States
Do you want to join one of the fastest-growing molecular diagnostics startups and be a pioneer for an industry-leader who is impacting the lives of millions?
BillionToOne , ranked at the top 5% of Y Combinator companies with $300M+ in funding from prominent VC firms, has developed a DNA molecular counter that increases cfDNA diagnostic resolution by over 1,000 fold. BillionToOne's first product, UNITY is the first and only non-invasive prenatal test that can directly screen an unborn baby and assess its risk for common and severe recessive gene disorders and chromosomal abnormalities, as well as fetal sex and fetal antigens, from a single tube of blood from the pregnant mother without paternal testing.
In 2023, BillionToOne launched two liquid biopsy products that will markedly improve oncology treatment and care. With Northstar Select, clinicians will be able to select cancer therapies that will be most effective to each patient based on their individual genetic makeup. Northstar Response will enable clinicians to monitor a patient’s early response to these cancer therapies, by measuring minute changes in their ctDNA, which can reduce ineffective treatments and unwanted toxicity, lower costs, and substantially improve clinical outcomes.
We are looking for a Client Services Associate, Prenatal to provide exceptional service and support to BillionToOne’s customers. The Client Services Associate, Prenatal holds a pivotal role in the organization as he/she will act as the face of BillionToOne for our customers including physicians, OB/GYN clinics and auxiliary staff and for patients. The ideal candidate for this role is an ambitious and intelligent individual who is highly self-motivated and who can effortlessly help drive and influence a positive patient and customer experience.
Apply to become a part of Billion To One and embark on a journey to engage in the most meaningful work of your career. Even if you're not certain you meet every requirement, if you're ready to take on the challenge, we encourage you to submit your application!
This role is onsite in our brand new, state-of-the-art, 90,000 square foot facility in Union City, CA.
Responsibilities:
Engage customers in a positive and courteous manner to resolve issues and deliver the best possible customer experience
Oversee and effectively respond to all types of communication in a professional and articulate manner: phone, email, and web inquiries from customers (physician offices), sales representatives, and patients
Handle a variety of inquiries, including questions about our technology, products, and services, status of test results, costs, billing, and insurance coverage
Keep precise and clear documentation of all communications and follow-up activities
Collaborate with our laboratory to ensure that client information is accurately maintained and help to ensure the timely delivery of test results
Contact physicians and other medical personnel to obtain missing information from test orders
Enter and qualify new customer information into CRM and LIMS systems
Identify issues and trends and collaborate with commercial leadership to develop best practices for internal and external processes
Participate in projects that extend beyond your day-to-day to stretch to help build a world-class Client Service organization
Represent the organization during intra-department meetings or All Hands meeting as needed
Requirements:
1+ years of prior client-facing experience (diagnostic laboratory setting is a plus)
4 year college degree (or equivalent in experience)
1+ years experience with CRM (Salesforce, Zendesk etc)
Advanced organizational skills with the ability to handle multiple assignments
Ability to work in a very fast paced, demanding environment
Outstanding verbal, written and presentation skills - ability to effectively tailor messages to different audiences
Passion for creating a delightful experience for internal and external customers
Forward-thinking ability to break down complex situations with little to no guidance
Benefits And Perks:
Working with a team of ‘rockstars’ who bring out the best in everyone
Open, transparent culture that includes weekly Town Hall meetings
The ability to indirectly or directly change the lives of hundreds of thousands patients
Free daily on-site lunches provided from top eateries
Latest and greatest hardware (laptop, lab equipment, facilities)
A variety of perks on campus (state of the art gym, restaurant)
Free on-site EV charging (compatible with all EVs, including Tesla)
At BillionToOne, we are proud to offer a combination of (1) competitive base pay, and (2) the opportunity for professional growth.
For this position, the base pay is: $70,000 per year.
BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Client Services jobs in Union City, CA, United States
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