Dispatcher
Houston
Job Description Job Description Description: FINE Airport Parking is hiring Dispatchers at our Houston, IAH location. Come join our family atmosphere and help us provide the "FINE Experience" to our airport parking customers by offering first-class service while respecting company values.
Our Dispatchers ensure quick pick-up times and the most efficient rotation of shuttles so our customers can get to the airport on time and home as quickly as possible. Understanding the flow of traffic at our facility, dispatchers have great potential to expand their role and continue to grow in the parking industry. We are hiring full-time and part-time positions with daytime and overnight shifts available.
Responsibilities:
Greet and welcome customers in a professional manner.
Primary point of contact between shuttle drivers, passengers, and management
Provides clear and timely instructions to drivers regarding pick-up and drop-off locations, route changes, and other relevant information
Informs guests where to park and notifies shuttle drivers for pick-up
Responsible for shuttle rotation to ensure availability for pick-up and at airport terminals within 7-10 minute timeframe
Benefits:
Up to 80 hours of Paid Time off | Paid Holidays | Health Insurance | 401k | Family Atmosphere
Health Insurance – up to 80% Premium Covered by the company for full-time employees (60-day waiting period)
Dental and Vision are also available
401k with a 4% company match (6-month waiting period)
Regular company events including team building events, pizza days, potluck lunches, holiday BBQs, holiday costumes, and Friday sports jersey day.
PTO is accrued from day one up to 40 hours paid time off for your first year, and 80 in your second year.
Double pay is received for hours worked on a company-recognized holiday
Requirements: High school diploma or equivalent
Preferred previous relevant experience
Project professionalism
Ability to multitask
Ability to lift over 50lbs, jog periodically, and stand for prolonged periods
Excellent communication and customer service skills