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System Administrator (TS/SCI with Polygraph Required)

Laurel, MD, United States

SCD Information Technology is seeking a skilled System Administrator 1 to join our team in Laurel, MD.

Job Description:

Follow a morning routine of checking network servers, classroom computers, and Smartboards for hardware, software, and connectivity issues

Create Active Directory accounts and Exchange mailboxes. Enable student and visitor accounts upon request. Remove terminated staff accounts and mailboxes upon request

Troubleshoot major network connectivity issues and virus infestations. Notify and provide resolution recommendations to supervisor

Fix various computer issues relating to sound, scanning, mice, keyboards, thumb drives, monitors, printing, and network connectivity on a daily basis

Monitor help desk submissions, triage, and address

Image computers using an external hard drive or imaging platform such as Clonezilla for Windows systems.

Assist Instructors in using application software

Resolve various login issues, such as those relating to passwords, user ID, incorrect domain, network connectivity, and hardware

Add, delete, or update computer inventory in database when equipment is moved, disposed, or transferred out of the building

Restore files and directories from backup

Must Haves: TS/SCI with FULL SCOPE POLY

Security+ (Sec+) certification

At least 3 years of IT experience providing desktop support

Desired Skills: Working knowledge of Microsoft Windows 11 and Server 2019

Must have familiarity with Nessus, Tenable Security Center, Trellix, and BigFix applications

Must have good understanding of server-based licensing and ability to install approved software packages

Working knowledge of peripheral setup, configuration, and driver maintenance

Customer service mindset

SCD Benefits: An established, family-owned and operated company that cares about your continued career growth and happiness.

Opportunities for advancement.

Work/life balance.

100% company-paid Health, Dental and Vision insurance for you and qualifying dependents.

100% company-paid group life insurance ($50,000).

100% company-paid short-term disability.

100% company paid long-term disability.

HSA (Health Savings Account)- Company contributes $500 annually to your account.

401(k) Profit Sharing Plan with an annual discretionary company match.

Generous Paid Time Off and Holiday Leave

Education and Tuition reimbursement - up to $5,000 per year.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Apply

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