BPO Solution Architect Senior Manager_

New York City

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.

We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

The Solution Architect Senior Manager role is a client facing role that collaborates effectively as a key member of the sales team to understand and translate buyer requirements into an innovative and value-oriented solution in alignment with client objectives

Key Responsibilities:

+ Serving as a Single Point of Contact for operations solution activities during the sales pursuit, due diligence and transfer to operations

+ Preparing the spend estimate, solution schedule, work plan, and solution staff plan

+ Developing the operations solution plan, risk analysis and cost estimate leveraging established processes and deliverables

+ Interfacing with the delivery organization/s to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver

+ Directing and coordinating with Legal & Commercial and Corporate Transaction Services (CTS) for pricing

+ Leading solution reviews and driving the necessary sign-off of the solution with proper input from the Operating Groups on client business objectives, industry, risk assessment, budget and legal

+ Orchestrating the action points coming out of the opportunity Quality Assurance process

+ Aligning final solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions

+ Validating the delivery architecture is implemented according to policies standards and solution is benchmarked externally

+ Developing and maintaining a keen understanding of the health industry, marketplace intelligence trends, competition, emerging capabilities, analytics, tools and techniques that can be effectively utilized to develop differentiating solution for Accenture clients

Basic Qualifications:

+ Minimum of 5 years of experience in one or more of the following areas: Health, Life Sciences and/or Pharma

+ Minimum of 3 years of experience with solution planning, value targeting and deal shaping

Preferred Qualifications:

+ Experience with health clinical services (e.g. Utilization Management / Care Management)

+ Business operations experience

+ Bachelor’s Degree

+ Strong analytical / problem solving skills and a strong interest and comfort level with independently led data analysis (both quantitative and qualitative)

+ Excellent communication (written and oral) and interpersonal skills

+ Ability to travel

+ Proven ability to build, manage and foster a team-oriented environment

+ Proven ability to work creatively and analytically in a problem-solving environment

+ Desire to work in a fast pacing dynamic environment

+ Excellent leadership and management skills

+ Sales and negotiation skill

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (ccenture.com/us-en/careers/local/total-rewards)

Role Location Annual Salary Range

California $131,100 to $302,400

Colorado $131,100 to $261,300

District of Columbia $139,600 to $278,200

New York $121,400 to $302,400

Maryland $121,400 to $241,900

Washington $139,600 to $278,200

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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (ccenture.com/us-en/about/inclusion-diversity/us-workforce)

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Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (ccenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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