Senior Manager of Research & Industry Insights

Chicago, IL, United States

Senior Manager of Research & Industry Insights Full-time

Informa Connect , is the world’s leading facilitator of knowledge sharing and business connections. We connect communities around our leading brands, through year round provision of high quality digital and face to face content, networking and professional development and learning opportunities. We provide the highest-quality content and thought leadership alongside platforms for connecting and collaborating, giving our customers real advantage. We are the world’s largest events producer with several thousand events annually welcoming 150,000 delegates in over 70 countries.

Technomic has provided foodservice clients around the globe with the research, insights and strategic consulting support they need to enhance their business strategies, decisions and results. Our services range from major research studies and management consulting solutions to online databases and simple fact-finding assignments. Our clients include food manufacturers and distributors, restaurants and retailers, other foodservice organizations, and various institutions aligned with the food industry.

The Senior Manager of Research & Industry Insights position will deliver superior oversight of a new syndicated program. You will become the subject matter expert of a tool that explores foodservice operator purchase data for category market sizing and forecasting. This means staying in the know of important data trends and shifts, contributing to maintaining data quality, handling internal and external program share outs, creating program support deliverables and collaborating with other internal team members such as marketing, account management and other key stakeholders. You will also track core product performance and strategize ways to grow.

Responsibilities

Demonstrate project management and leadership skills by delivering projects on time and maintaining high internal and external customer satisfaction from start to finish

Ensure that both the program deliverables and client communications are on track and all project details are addressed throughout all project phases

Write content that includes data analysis, insights and recommended actions

Alert management of issues while making recommendations for suitable and creative solutions

Respond appropriately to staff and client questions and requests in a timely manner

Lead innovation for your program, including conducting an annual brainstorming session with internal stakeholders

Provide feedback and recommendations for continued improvement of your program

Serve as the primary champion of your program, tracking program performance, presenting key performance indicators to company leadership and working with sales, account management and marketing on market strategy

Remain knowledgeable of foodservice industry macro trends

5+ years of market research experience

Demonstrated experience leading projects with success staying on time and with a high level of quality

Ability to establish and maintain positive working relationships, both internally and externally (including with both senior and junior staff), to achieve Technomic’s program goals

Competency to resolve problems, prioritize and make decisions that enhance organizational effectiveness

Exhibits stellar multitasking, organization and communication (written and verbal) skills, quality of task execution

Dependable, highly motivated, collaborative and team-oriented with a strong sense of business acumen

Competency with Microsoft office tool and an ability to take an additional technology platform as needed

Presentation and analytical skills

Advanced level using Microsoft Excel and PowerPoint; PowerPivot experience a plus

Bachelor’s degree or above in business, social science, market research, or related field

Interest in the food service industry is preferred

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns

Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks

Broader impact: take up to four days per year to volunteer, with charity match funding available too

Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves

Time out: UnlimitedPTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year

Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount

Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more

Recognition for great work, with global awards and kudos programs

As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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