Sr Revenue Operations Manager

Santa Barbara, CA, United States

About Us:

Headquartered in beautiful Santa Barbara, HG Insights is the global leader in technology intelligence. HG Insights uses advanced data science methodologies to help the world’s largest technology firms and the fastest-growing companies accelerate their sales, marketing, and strategy efforts. We offer a competitive salary, 401K, growth potential, great benefits, and a casual yet professional environment. We are passionate about our jobs with a get-it-done attitude, yet we don’t take ourselves too seriously.

Please note this is an onsite role in Santa Barbara, California.

What You’ll Do:

As part of our Revenue Operations Team, we are seeking to add a Senior Manager of Revenue Operations that will support our ongoing initiatives. As the Senior Manager of Rev Ops, you will be expected to make a significant contribution and play a critical role in the organization, interfacing with senior executives and business leaders. You will be relied upon to assess the processes and analytical aspects of key business decisions and help drive strategic decision-making.

The ideal candidate will be comfortable communicating complex analyses clearly to various stakeholders across the business and will not be afraid to roll-up their sleeves to get the job done. You are not afraid of working extensively with data and systems and are comfortable operating in a fast-paced entrepreneurial environment.

What You'll Be Responsible For:

Redesigning Salesforce pipeline metrics to clearly track and show ROI from inbound & outbound activities performed by the sales development and marketing functions

Identify future systems needs: define and prioritize the unmet technology and process needs of the GTM organization

Act as first point of escalation on technical issues for the GTM tech stack, responding to requests and providing support in a timely fashion

Developing and implementing policies and procedures to ensure data integrity and cleanliness of the CRM with marketing, sales, and finance teams

Managing the evaluation and interpretation of data trends that signal new opportunities or challenges and dangers, converting data trends into actionable sales processes and tactics

Contribute to new strategic initiatives through ad-hoc analyses and financial modeling.

Maintain and optimize system architecture, workflows, and business processes based on best practices and business requirements

Become the project leader on strategic operational initiatives and coordinate with stakeholders and ops team to ensure project completion

Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment

What You’ll Need:

5+ years of experience working in a Sales Operations function.

3+ years in the SaaS space

Excellent written and verbal communication skills

Experience with progressive sales automation systems and demonstrated ability to improve sales productivity

Strong interpersonal and team-building skills; ability to work with a diverse team and influence/ drive change across functional and business boundaries

Strong technical, research, problem-solving, and collaboration skills

Entrepreneurial mindset and ability move forward in spaces of ambiguity as well as act sensitively to company missions and diversity goals

Ability to work as a team, have fun and have a sense of humor

Superior analytical and critical thinking skills with experience managing Salesforce, Marketo, Gong, and other integrations

Proficient in Microsoft Excel and experience working with disparate datasets

Understanding SaaS and relevant industry metrics is a plus

HG Insights determines pay for positions using local, national, and industry-specific survey data. We strive to make competitive offers allowing the new employee room for future growth. Individual compensation packages are based on various factors unique to each candidate. All offers are determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal factors.

The salary range for this position is $120,000 - $150,000. Some of our roles are eligible for variable compensation that is not reflected in these figures and is role-specific. The Talent Acquisition team will communicate all compensation components.

We are following all local and state guidelines while in office. Employee safety is of utmost importance, and we are taking all necessary precautions. For more information on how we are doing this, please speak with one of our HR team members. Full vaccination against COVID-19 is required unless you qualify for a federally protected exemption.

HG Insights Company is an Equal Opportunity Employer

Please note that HG Insights does not accept unsolicited resumes from recruiters or employment agencies. In the event of a recruiter or agency submitting a resume or candidate without a signed agreement being in place, we explicitly reserve the right to pursue and hire such candidates without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of HG Insights.

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