Senior Manager, AWS Organizational Effectiveness_
Boston
Description
Do you have a strong background in building the right organizational effectiveness solutions that proactively address business-critical problems or organizational issues that are presently in front of you? Do you have the ability to look across multiple projects to see the overlaps and connection points that others might miss? If so, we have an exciting opportunity to drive organizational effectiveness across the AWS organization.
As a Senior Manager of Organizational Effectiveness, you will lead a high impact team that partners with AWS business leaders to de-risk and optimize areas that challenge AWS's ability to operate as a well-designed, well-oiled machine. You will spearhead solutions for designing or re-engineering organizations, driving team effectiveness and high-performance teams, and managing large-scale organizational changes. You will distill numerous inputs/ideas into meaningful actions and culturally relevant recommendations on what we should be doing next. You will help organizations and senior teams define their tenets and articulate their vision, mission, and business strategy. You will guide senior teams as they solve for conflicts or ambiguities in roles, responsibilities, and work processes. You will examine group processes to help organizations build mechanisms for effective group problem solving and decision-making.
This role requires strong partnership with our HR business partners and business leaders across a fast moving, global, and matrixed organization. Flawless consulting and influencing skills are essential since you will be required to interface effectively and communicate convincingly with professionals at all levels, including C-level executives. Some example projects you will work on include:
• Partnering with senior business leaders to address organizational design, operating model, and strategy development opportunities
• Conducting organizational analysis to understand root causes to organizational performance issues and opportunities
• Partnering with our research scientists to uncover organizational bottlenecks and health factors to identify organizational effectiveness opportunities
• Building high-performing team effectiveness mechanisms and interventions
Key job responsibilities
• Know Your Customers. Understand their priorities, what they are saying, and more importantly, what they aren’t. Deliver and drive value for them.
• Innovation. Appreciate what exists, identify why it works. Then rebuild it or build something totally different that derives even MORE value.
• Judgment. Take different perspectives and business needs, develop a solution that works, move the ball forward. Be able to support your opinions with sound reasoning grounded in the business.
• Program management. Build plans with clear objectives, milestones, senior stakeholder alignment, and measures of success.
• Numbers. Data. Love them, use them. Be more than comfortable with spreadsheets and be able to tell someone what the numbers are actually saying.
• Thinking big. How do we build it bigger, better, faster? What aren’t we thinking of?
• Prioritization. There will be a constant flow of work, both tactical and strategic. Determine what gets done first and why, while managing a plan for what to do with everything else.
• Building relationships. Partner with business and operations leaders, HRBPs and corporate central teams. Share best practices, partner on solutions, and move the organizations forward together.
• Consulting. Utilize past experience, deep knowledge of processes and policies, and knowing what’s going on across our organization to create custom solutions and localize as needed.
• Communicating. Share your ideas, listen to others, follow-up, and follow-up again.
• Teaching. You are the expert in this space. Share what’s in your head. Scale you.
• Resourcefulness. If you don’t know it, that’s ok. But you should know where to go for the answer or how to find out.
• Bias for Action and dealing with ambiguity. Sometimes it is not clear how we are going to get there. Can you help carve a path? How fast can you do it? What are the tradeoffs?
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
• 10+ years of Organizational Effectiveness experience in a fast-paced environment. •People management experience.
• Mentor and support team members.
• Strong strategy development, organizational design and operating model optimization skills.
• Ability to operate within a global, matrixed environment.
• Experience and skills in building scrappy, scalable solutions that make a difference.
• Ability to work in a highly ambiguous environment and interest in in working with a global team.
• Ability to handle responsibilities independently, while exercising good judgment in problem solving and keeping team members adequately informed.
• Ability to influence and partner with different levels of the organization, up to the C-level, to achieve results.
• Ability to work efficiently and accurately in time sensitive matters and organized to manage and track multiple priorities simultaneously – grace under pressure and the ability to switch gears at a moment’s notice.
• Excellent written and verbal skills as well as prioritization and planning skills – with strong attention to detail.
• To be successful, the person in this role will need to demonstrate analytical capabilities, a process improvement mentality and ability to influence others with data-driven recommendations.
Preferred Qualifications
• Master’s degree in Organizational Development or similar field
• Confidence in dealing with senior level staff and ability to communicate in a crisp, concise and professional manner.
• 5+ years of experience in scoping, leading and delivering complex projects. The right candidate will have a track record of project management from conception and design through implementation, measurement and continuous improvement
• Knowledge of program management lifecycle and project management tools.
• Understands the features and detailed functional requirements of the work, as well as the end user’s/customer’s needs.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit mazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148,300/year in our lowest geographic market up to $245,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit boutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.