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Sam's Club
Stafford, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubFine Management LLC
Houston, TX, United States
Job Type Full-time, Part-time Description FINE Airport Parking is hiring Customer Service Representatives at our Houston, IAH location. Come join our family atmosphere and help us provide the "FINE Experience" to our airport parking customers by offering first-class service while respecting company values. Our CSRs are front and center with the
Job Source: Fine Management LLCSam's Club
Deer Park, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubFamily Dollar
Pasadena, TX, United States
Family Dollar - 3924 RED BLUFF RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and m
Job Source: Family DollarHR Value Partners LLC
Houston, TX, United States
Source NA- Customer Service Representative Are you someone that enjoys being a liaison for team members and businesses? Do you want to bring your expertise to a company that appreciates you? Are you someone that likes to ensure customer satisfaction and maintain a positive customer relationship to the success of any organization? Would you like to
Job Source: HR Value Partners LLCSam's Club
Pasadena, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubPccarx
Houston, TX, United States
** Customer Service Representative** **Job Category****:** Customer Service & Sales **Requisition Number****:** CUSTO01108 Showing 1 location **Job Details** **Description** **What Were Looking For** Looking for energetic, self-starters to work in a fast-paced Service and Sales environment. Someone that can provide exceptional Customer Service in a
Job Source: PccarxPls Financial Services, Inc.
Houston, TX, United States
Overview: PLS: People. Location. Service PLSwhich stands for People Location Serviceis a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and s
Job Source: Pls Financial Services, Inc.Houston, TX, United States
Customer Service Representative Job Description
The Customer Service Representative's main duties are answering incoming calls regarding service issues, setting up accounts, taking payments and educating customers about our products and services. The ideal candidate will possess a high level of customer service skills along with excellent written and verbal communication skills.
Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions also may require exercising independent judgment. The target is to ensure excellent customer service standards and maintain high customer satisfaction.
Customer service representative duties:
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Manage large amounts of incoming calls
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
Follow communication procedures, guidelines, and policies
Resolve customer complaints via phone, email or mail
Greet customers warmly and ascertain problem or reason for calling
Take payment information and other pertinent information such as addresses and phone numbers
Work with customer service manager to ensure proper customer service is being delivered
Close out or open call records
Compile reports on overall customer satisfaction
Read from scripts
Handle changes in policies or renewals
Customer service representative requirements: Proven customer support experience
Strong phone contact handling skills and active listening
Excellent reasoning skills
Customer orientation and ability to adapt/respond to different types of personalities
Excellent verbal and written communication skills
Ability to multitask, prioritize and manage time effectively
High school diploma or equivalent
Customer service representative skills & proficiencies: Customer Service Skills
Industry Knowledge
Quality Focus
Listening Skills
Phone Skills
Conflict Resolution
Multitasking
Patience
Positive Attitude
Attention to Detail
Problem Solving
Organizational Skills
Adaptability
Ability to Work Under Pressure
Computer Skills
Email Alert for Customer Service Representative jobs in Houston, TX, United States
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