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Phoenix, AZ, United States
Vice President, Customer Success and Growth About the Company Emerging provider of financial & operational reporting software for businesses Industry Computer Software Type Privately Held, VC-backed Founded 2018 Employees 1001-5000 Funding $200+ million Categories Software Accounting Analytics Business Intelligence Consulting Information Technology
Job Source: ConfidentialConfidential
Phoenix, AZ, United States
Vice President of Customer Success About the Company Innovative vacation rental revenue management software with a dynamic pricing solution Industry Computer Software Type Privately Held, VC-backed Founded 2013 Employees 51-200 Funding $26-$50 million Categories Big Data Machine Learning Real Estate SaaS Software Travel Vacation Rental Information
Job Source: ConfidentialConfidential
Phoenix, AZ, United States
Vice President of Customer Success About the Company Industry-shaping SaaS platform providing consent-based marketing services Industry Computer Software Type Privately Held Founded 2004 Employees 201-500 Categories Compliance Consumer Data Integration Enterprise Software Lead Generation Marketing Automation SaaS Information Technology & Services
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Phoenix, AZ, United States
Vice President of Customer Success About the Company Innovative IT services organization Industry Internet Type Privately Held Founded 2001 Employees 11-50 Categories Information Technology & Services Computers Design Services Integration Services IT Management Consulting & Professional Services Technology About the Role The Company is seeking a
Job Source: ConfidentialConfidential
Phoenix, AZ, United States
Vice President of Customer Success About the Company Globally-recognized provider of consumer intelligence & market research services Industry Information Services Type Privately Held Founded 2009 Employees 201-500 Categories Consulting & Professional Services Market Research Financial Services Consumer Discretionary Insights & Analytics Business
Job Source: ConfidentialConfidential
Phoenix, AZ, United States
Vice President, Growth About the Company Popular provider of workplace mental health solutions Industry Mental Health Care Type Privately Held, VC-backed Founded 2016 Employees 1001-5000 Funding $200+ million Categories Artificial Intelligence Health Care Machine Learning Outpatient Care Publishing Medicine mHealth Wellness Mental Health Health Pr
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Phoenix, AZ, United States
Vice President, Growth About the Company Innovative hospitality management system boosting revenue & enhancing guest experiences Industry Internet Type Privately Held Founded 2012 Employees 201-500 Funding $200+ million Categories Information Technology & Services Software Publishers Information Publishing Computer Programming Professional Service
Job Source: ConfidentialConfidential
Phoenix, AZ, United States
Vice President of Growth About the Company Innovative venture builder Industry Financial Services Type Venture Capital Firm About the Role The Company is seeking a VP of Growth to lead a dynamic team of specialists in the marketing and business development domains. The successful candidate will be responsible for shaping and guiding these teams,
Job Source: ConfidentialPhoenix, AZ, United States
Vice President, Customer Success & Growth
About the Company
Emerging provider of financial & operational reporting software for businesses
Industry
Computer Software
Type
Privately Held, VC-backed
Founded
2018
Employees
1001-5000
Funding
$200+ million
Categories
Software
Accounting
Analytics
Business Intelligence
Consulting
Information Technology & Services
Computer Programming
Professional Services
Computers
Technology
Specialties
Financial Reporting
Budgeting
Planning
Business Analytics
Real-Time Reporting
Financial Close
Consolidation
Tax Provisioning
Transfer Pricing
Enterprise Performance Management
Microsoft Excel
Oracle
SAP
JD Edwards
Microsoft Dynamics
Viewpoint
MRI Software
Deltek
Epicor
and NetSuite
About the Role
The Company is seeking a Vice President for Customer Success and Growth. The successful candidate will be instrumental in leading the global customer success organization, with a focus on developing and maintaining customer relationships to drive adoption and value realization. This role involves handling customer escalations, managing the renewal process, and partnering with finance and accounting to ensure accurate forecasts. The VP will also be responsible for coaching and mentoring the customer success leadership team, establishing a culture of accountability, and advocating for customer needs within the company. Key metrics for this role include gross retention, renewal retention, and revenue-retention operations.
Applicants should have a minimum of 15 years' of career experience, with a strong background in consulting and customer success for B2B and enterprise software companies. Experience in professional services and customer success leadership, particularly in highly acquisitive private equity firms, is highly valued. The role requires a candidate with a proven track record in building and managing high-performing teams, as well as the ability to navigate complex organizational structures. Strong communication, interpersonal, and leadership skills are essential, as is the ability to be analytical, process-oriented, and proactive in task execution. A background in the financial reporting industry is also strongly preferred.
Hiring Manager Title
Chief Customer Officer
Travel Percent
Less than 10%
Functions
Finance
Sales/Revenue
Account Management/Optimization
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Email Alert for Vice President, Customer Success & Growth jobs in Phoenix, AZ, United States
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