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FrontApp Inc.
San Francisco, CA, United States
Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers
Job Source: FrontApp Inc.Hearth
San Francisco, CA, United States
At Hearth AI, our mission is to radically expand our capacity to stay connected with our people.We want to empower teams to discover more mutuality and create more matches.Founded in 2022, we're building a new relationship management platformpowered by AI that fundamentally rethinks the modern network. We're a small team of builders and artists bas
Job Source: HearthMoney Fit by DRS
San Francisco, CA, United States
Senior Backend Software Engineer San Francisco, CA Are you a seasoned software engineer ready to tackle the unique challenges of the medical imaging industry? Join our dynamic team at a California-based software company dedicated to revolutionizing radiology through innovative cloud-native solutions. We're seeking a talented Senior Backend Softwar
Job Source: Money Fit by DRSRetool Inc.
San Francisco, CA, United States
WHY WE'RE LOOKING FOR YOU Retool started as a way to address obstacles with internal tools and has grown into a company that solves internal tooling for thousands of companies (big and small). We’ve done a lot with a little–we have a growing engineering team and a laundry list of features and foundational improvements we want to tackle. To continue
Job Source: Retool Inc.Retool, Inc.
San Francisco, CA, United States
Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly inv
Job Source: Retool, Inc.Future House
San Francisco, CA, United States
Member of Technical Staff - Software Engineer FutureHouse is a new, non-profit AI-for-science lab using AI to automate research in biology and other complex sciences. We are seeking exceptionally creative, ambitious, and productive individuals to join our team as software engineers. Ideal candidates will be collaborators with our existing team of
Job Source: Future HouseRetool Inc.
San Francisco, CA, United States
Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly inv
Job Source: Retool Inc.FrontApp Inc.
San Francisco, CA, United States
Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers
Job Source: FrontApp Inc.San Francisco, CA, United States
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations.
More than 8,000 businesses across many different industries (manufacturing, logistics, travel, financial services, tech, etc.) use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Y Combinator's list of Top Companies in 2023 , #4 on Fortune’s Best Workplaces in the Bay Area™ , Inc. Magazine's 2022 Best Workplaces list , Forbes Best Startup Employers 2022 List , and Best workplaces for Millennials 2022 list .
We are looking for an experienced backend engineer to join the team responsible for the core systems that power Front - the pipeline that connects Front to the external world - which process millions of events delivering emails, SMS, and other messages to and from Front quickly and reliably. As you can imagine, this means a lot of responsibility and a tremendous amount of impact. The systems that you will work on need to be performant, scalable and reliable, all at once.
What will you be doing? Own key services that power Front and lead architectural evolutions to build for reliability and scale.
Collaborate with other systems and infrastructure teams to build the next-generation architecture.
Collaborate closely with product managers, product designers and other engineers to conceptualize, build, and test new product features.
What skills and experience do you need? Product mindset, we’re a product company on a mission to "advance how people work”
Industry experience working on backend systems at a large-scale Internet service
Fluency in a dynamic language like Javascript, Python, Ruby, or similar
Strong track record of launching and delivering projects of significant complexity and high level of ambiguity
Experience architecting, deploying and operating asynchronous work queues, high-volume storage systems, or high-throughput systems
Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism
Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment
Full professional English proficiency
Bonus: Experience working on software systems built on Amazon Web Services
Deep knowledge of the email stack and assorted RFCs
Experience with anti-spam infrastructure to prevent bad actors from exploiting an email service
Built deep integrations with an email delivery service like SendGrid, MailGun, Mandrill or SparkPost
Experience with Gmail or Office 365 APIs
Experience with Kafka
What we offer
✨ Competitive salary
???? Equity (we are post-series D & backed by some of the best VCs in the US)
???? Private health insurance fully covered by Front
???? Flexible Fridays - learn more here !
???? Flexibility to work from home 3 days/week (unless posted as a full-remote role)
???? Mental health support with Modern Health
???? Family planning support with Maven
Frontprovidesequal employmentopportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
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Email Alert for Backend Software Engineer, Deliverability San Francisco, CA jobs in San Francisco, CA, United States
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