Software Engineer, AI San Francisco, CA

San Francisco, CA, United States

Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.

At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for.

Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!

WHY WE'RE LOOKING FOR YOU

Retool started as a way to address obstacles with internal tools and has grown into a company that solves internal tooling for thousands of companies (big and small). We’ve done a lot with a little: we have a growing engineering team and a laundry list of features and foundational improvements we want to tackle.

To continue our fast-paced growth, we need to build a world-class engineering team. You’ll help us get there by unlocking a powerful new set of capabilities for Retool engineers and our customers. AI is rapidly changing the complexion and capabilities of modern software engineering; Retool presents an incredible opportunity to explore how AI-powered tooling can supercharge application development and overall customer productivity.

WHAT YOU'LL DO

We’re a tool built by engineers, for engineers. You'll work on features that impact Retool builders globally and have the power to change how applications are built across all parts of the stack. You’ll meet with internal counterparts to enhance customer thinking and partner closely with product on building out features. Your work plays a pivotal role in enhancing existing functionality and shipping new features — optimizing the performance of our customers' applications at every turn.

WHO YOU'LL WORK WITH

As an engineer, you will work closely with product and design teams to build, ship, and iterate new features. We’re a hard-working, passionate bunch who are motivated by collaboration, strong results, and bringing the impact of Retool to our customers. When we’re in the office, we enjoy eating lunch (and occasionally dinner!) together, and we’ve been known for our lively game nights. But at the root of it all, we come together to show our customers — and not-quite-yet customers — how Retool can make them and their companies more efficient and successful. If this sounds like a fit, we’d love to hear from you!

IN THIS ROLE YOU'LL

Develop tailored models with Retool’s proprietary data, enabling customers to rapidly create Retool applications and workflows, powered by AI.

Collaborate on data infrastructure, data pipelines, and other data-intensive tasks in support of Retool model development/evaluation.

Fine-tune LLMs for specific applications such as code generation, text summarization, and translation.

Design, develop, and eval prompts to guide the behavior of large language models (LLMs).

Work closely with colleagues through Retool to develop and deploy LLM-powered applications. This may involve integrating LLMs into existing systems, or building new applications from scratch.

Stay up-to-date on the latest research and developments in prompt engineering and LLM fine-tuning.

THE SKILLSET YOU'LL BRING

6+ years experience in professional software development

3+ years experience in AI/AI-adjacent technologies (ML, recommendation/ranking, natural language)

You have strong programming and data science fundamentals

You’re self-directed and comfortable working autonomously

You’re able to work with ambiguity, helping navigate to successful outcomes

NICE TO HAVE

Real-world experience with LLM prompt tuning and automated/empirical eval

Experience working with and fine-tuning Large Language Models

Experience building scalable applications with LLMs, using frameworks such as LangChain, LlamaIndex, etc.

Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.

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