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Excel Hotel Group
San Diego, CA, United States
Benefits: 401(k) matching Dental insurance Health insurance Paid time off Training & development Job Summary The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and
Job Source: Excel Hotel GroupOmni Hotels
San Diego, CA, United States
Location: San Diego Hotel With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel; a place dedicated to providing a superior experience for both associates and guests. Omni San
Job Source: Omni HotelsRancho Bernardo Inn
San Diego, CA, United States
Rancho Bernardo Inn is a highly awarded destination resort, proudly part of JC Resorts - a proven leader in the management and operation of golf and resort properties since 1971. We are uniquely tucked in to the Rancho Bernardo Community with an 18-hole championship golf course, nationally acclaimed spa and close proximity to all key San Diego attr
Job Source: Rancho Bernardo InnExcel Hotel Group
Chula Vista, CA, United States
Job Summary The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities
Job Source: Excel Hotel GroupResidence Inn San Diego Poway
San Diego, CA, United States
InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year
Job Source: Residence Inn San Diego PowayTown and Country Resort
San Diego, CA, United States
Overview: You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenit
Job Source: Town and Country ResortHEI Hotels and Resorts
San Diego, CA, United States
About Us Embodying Southern California’s laid-back style, the Wyndham San Diego Bayside pairs a refreshingly vintage vibe with all the modern-day essentials that San Diego visitors crave. Here at the Wyndham San Diego Bayside, we pride ourselves on our diverse culture and the amazing benefits of becoming an associate! Join our team of diverse indi
Job Source: HEI Hotels and ResortsAccorHotel
San Diego, CA, United States
Company Description Just east of the Pacific and slightly north of Expectation. Welcome to Fairmont Grand Del Mar. An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury. Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship gol
Job Source: AccorHotelSan Diego, CA, United States
**About Lodging Dynamics:**
Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.
**Life as a Front Desk Agent:**
* Books guest reservations and/or coordinates with reservation center
* Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals
* Greets, registers, and assigns rooms to guests
* Handles confidential information, including guest records, with a high degree of integrity
* Answers and routes call as appropriate; takes guest messages with accuracy
* Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests
* Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction
**What we're looking for:**
* High school diploma; or 1-3 months related experience; or equivalent combination of education and experience
* Good understanding of procedures and practices in the hospitality industry
* Excellent written and verbal communication skills
* Strong organizational and time management skills
* The ability to provide exceptional customer service
* Good leadership and training abilities
**What to expect in your first few months:**
First you will learn about the hotel and all of our amenities! Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience!
**The perks working for us:**
* People-first culture
* Travel discounts at hotel partners and franchises
* Paid time off
* Participation in our Wellness program
* Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefits
**How to apply:**
Join us! Submit your application online!
Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.
Email Alert for Front Desk Agent jobs in San Diego, CA, United States
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