HR Data & Process Analyst
Alpharetta, GA, United States
Company Description
Job Description
The Role
The HR Data and Process Analyst role will support the HR organization by providing second tier support for HR data transactions, process troubleshooting and system analysis. This role requires a strong detail-oriented individual with knowledge across HR Centers of Excellence (COEs) who can analyze, troubleshoot and recommend the best solutions with a focus on process efficiency. This role will partner with our Global Human Resources team, working directly with the Centers of Excellence, the Global Human Resources Business Partners, and HR leadership to improve HR data, processes, and systems by proactively recommending improvements to make work easier.
This is a hybrid role located in Alpharetta, GA.
Job Roles and Responsibilities
Manage data requests from HR & managers for promotions, demotions, internal transfers, organizational restructures, manager changes, and other changes submitted through the HR Change Request form.
Maintain SuccessFactors Position data for the organization.
Analyze Change Requests coming from the HR Service Center to determine process improvements that could be made.
Recommend process efficiencies across the HR space.
Recommend processes to add to SuccessFactors or the HR Portal for employee/manager self-service submissions to further automate processes.
Manage data requests for annual reporting, census data, etc.
Regularly process errors from the HR Data Loader and Audit & Compliance Dashboard
Recommend system updates/audits and/or new business rules to implement in the dashboards based on data issues being uncovered.
Analyze issues with the position management process & recommend possible improvements to data, process, systems or behaviors.
Create and/or update standard operating procedures (SOPs) on a regular basis.
Publish SOPs to the appropriate location for easy access by the appropriate audience.
Qualifications
Qualifications
Required Years of experience: 4+ years of HR data & transaction experience
Education: bachelor's degree
Strong problem-solving skills, excellent verbal and written communication skills
Curious, flexible to change, self-starter with a high level of accountability
Detail oriented, process minded individual who partners well with others to process data, follow standard operating procedures, and provide improvement recommendations
Experience writing standard operating procedures
Understands the importance & impact of quality data & processes
Able to connect the impact of data to the process, people & technology
Familiarity with SuccessFactors functionality
Proficient with Excel and Microsoft Office suite
Able to quickly identify data anomalies and provide solutions for permanent fixes
Preferred Experience working in a regulated industry environment
Previous experience writing Standard Operating Procedures
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Additional Information