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Customer Service Specialist

Littleton, CO, United States

At Alliance , we build effective outreach using incentives and rewards to create excitement among the target audiences. Through ongoing learning and market research, we keep up with the trends and understand precisely how to connect with consumers. As a member of our Customer Service team, you will be given the responsibility of increasing brand awareness as the trusted face of our company, while paving the path for future upward mobility. The Ideal Candidate will have an honest academic and professional history, enjoy working with people, be goal-oriented, and possess an entrepreneurial spirit.

Responsibilities of a Customer Service Specialist:

Manage assigned marketing campaigns and meet with potential customers

Assist in setup and distribution of all promotional collateral

Work closely with management to improve and ensure consumer satisfaction

Set an example as a front line representative

Develop teams by aiding in the interview and training process

Maintain up to date knowledge of industry specifics

Qualifications of the Customer Service Specialist: Degree in Marketing, Business, or currently studying related field

Adapts easily to a changing environment and market climate

Manages multiple tasks/projects simultaneously and successfully

Develops and maintains trusting, respectful, collaborative relationships

Thrives in a fast-paced, deadline-driven workplace

Troubleshoots and solves problems quickly to secure ongoing business

Willingness to learn and grow; takes ownership and responsibility

Those with interest in the following categories tend to do well in this role: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.

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