Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
TheKey
Park Ridge, IL, United States
For nearly 20 years, TheKey (formerly Home Care Assistance) has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and suppo
Job Source: TheKeyOpus 2
Chicago, IL, United States
Job Description Job Description The Client Success Manager is the strategic and supportive partner of the client throughout their relationship with Opus 2. The Client Success Manager is the face of Opus 2 to his/her assigned clients, owns and manages the relationship and is deeply focused on building client satisfaction, loyalty and advocacy to e
Job Source: Opus 2seoClarity
Park Ridge, IL, United States
Job Description seoClarity Overview seoClarity is the technology leader in Enterprise Search Engine Optimization (SEO) technology and services. Our technology platform and services help the world's best and biggest brands optimize their website content so they can be found online and connect to their customers. Job Description The Client Success
Job Source: seoClarityM1
Chicago, IL, United States
Who we are M1 helps clients build and protect their wealth, day to day and for the long term. Our self-directed platform allows users to invest, borrow, spend and save in one place, using automation to power each user's unique personal strategy. Hundreds of thousands of clients trust us with over $8 billion in assets. As the Finance Super App™, we
Job Source: M1Harris & Harris
Chicago, IL, United States
Harris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We’re looking for friendly, professional, and motivated Client Success Executive to join our Client Success team. If you’re looking for a company that embraces the principles of respect, compa
Job Source: Harris & HarrisBoundlessfellows
Chicago, IL, United States
At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with y
Job Source: BoundlessfellowsMoney Fit by DRS
Chicago, IL, United States
At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with y
Job Source: Money Fit by DRSSmithbucklin
Chicago, IL, United States
Smithbucklin , a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is looking for a Client Success Manager to join our Information Technology Services (ITS) unit in Chicago . Our ITS unit provides technology strategy delivered via tactical specialty areas to help association
Job Source: SmithbucklinChicago, IL, United States
Position: Client Success Director
Job Type: Full-time, on-site (Hybrid/Remote options will be considered)
Location: Chicago
Position Summary
The Client Success Director (CSD) is responsible for onboarding and overseeing the overall success of implementing Carefeed’s solutions to new clients. As the client evolves from a “new” client to an “active” client, the CSD is held accountable for the client’s continued success and ensures retention.
Key Responsibilities
• Onboard (train) new clients on Carefeed’s solutions.
• Provide high-level support to all users within your assigned communities
• Assist in creating communication templates, questionnaires, and calendars
• Digitize Admission Agreements and Consents using Adobe and DocuSign platforms for e-signing in Carefeed
• Focus on retention through monthly usage reports (provided), monthly “Carefeed Check-ins” with clients (via email or phone), and success review (examining the activity of the client in their portal.)
• Participate in cultivating best practices for the Client Success Team. Client Success is collaborative.
Qualifications
• Driven, self-starter with impeccable customer service skills (e.g., patient, supportive, confident, and creative.)
• Strong aptitude for technical software. The CSD must be thoroughly capable to comprehend and communicate Carefeed’s current solutions as well as future platform growth.
• The capacity to lead training sessions through Zoom.
• Proficient in Word, Excel, Google Docs, and Adobe. Knowledge of DocuSign and Canva is a plus.
• Fit to work in a start-up environment. It is critical for a CSD to adapt smoothly and positively to change, possess the enthusiasm and dedication to be a part of an evolving company.
• At this time, travel is not a requirement.
Preferred Qualifications
· Experience in the healthcare industry
· Experience with SaaS solutions
· Experience with training & onboardingAbout Carefeed
Carefeed is a rapidly growing SaaS healthcare company dedicated to helping post-acute care providers simplify their operations and build stronger connections with families, residents, and staff. Our innovative software platform has an integrated suite of solutions that help providers facilitate enrichment of resident journeys in senior care communities.We have a unique culture created by smart, engaged employees who act as owners and stewards of the business. We believe you must love your work and enjoy your work environment to create a truly world-class company.
For more information, visit www.carefeed.com .
Perks & Benefits
· Competitive salary
· Health, dental and vision insurance
· 401K
· Paid time off
· Opportunities for professional development
· Collaborative and innovative work environmentAdditional Information
Carefeed does not discriminate on the basis of race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided on the basis of qualifications, merit, and business need. Carefeed is committed to providing reasonable accommodation to applicants with a mental or physical disability.To all recruitment agencies: we do not accept resumes or partnership opportunities. Please do not forward resumes to Carefeed or any of our employees. We are not responsible for any fees related to unsolicited resumes.
#J-18808-Ljbffr
Email Alert for Client Success Director jobs in Chicago, IL, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.