Customer Platforms Engineering Manager_

Indianapolis

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

**Enterprise Technology** plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

**In this position...**

The Engineering Manager for Customer Platforms team manages the design and delivery of a complex ‘cart & checkout’ (CCO) micro services ecosystem. The CCO team is responsible for the systems and technology powering the Cart, Checkout and other core commerce experiences on ford.com and the other regional markets, as part of the wholistic Omni-Channel, global, platform Commerce team **.**

Although this is a fully remote position, the Engineering Manager will work with Global teams with meetings that may begin at 7 or 8 am EST.

**SOUTHEAST MI RESIDENTS:** Please note, this job is posted as remote unless the selected candidate lives within 50 miles of Dearborn, MI, then if may require hybrid onsite schedule, up to 60% of the time.

**What you'll do...**

+ Transform teams from a project mindset towards a product mindset

+ As an Engineer Lead, overseei design and delivery of a complex ‘cart & checkout’ (CCO) micro services ecosystem

+ The CCO team is responsible for the systems and technology powering the Cart, Checkout and other core commerce experiences on ford.com and the other regional markets, as part of the wholistic Omni-Channel, global, platform Commerce team

+ In partnership with the principal architect, who is responsible for overall architecture & design, you will build and deliver a modern, greenfield open stack platform based on MACH architecture principles

+ Model the use of modern software engineering practices (TDD BDD, CI/CD, Shift left, 12 factor applications, API first design language etc..) to support integration with existing Ford software products as well as external cloud-based services.

+ Collaborate with Ford’s Enterprise Architecture organization to rationalize technologies, further leverage current technology offerings already in use, and identify gaps/opportunities.

+ Implement a talent system to review existing team capabilities (internal and external) and build and promote practices to develop a world-class software engineering team.

+ Provide thought leadership for the development, structure, technology of Ford with skills in strategic planning, goal setting, processes development, budgeting, and creating opportunities for professional development within technology teams

+ Strategize & work with senior leaders across Ford’s engineering organization to make significant, measurable impact on a global scale by innovating and operating with an iterative, agile, and user-centric perspective

+ Responsible for the evolution and delivery of next gen cart & checkout platforms.

+ Bring commerce platform engineering expertise and experience to significantly improve Ford’s current capabilities and ensure these platforms can grow to meet increasing demands

+ Establish a platform improvement roadmap that describes key areas of priority based on assessment of current capabilities and identifies key dependencies

+ Identify and recommend related enterprise foundational technology capabilities and improvements or business model changes that should be pursued to improve our customer platform capability

+ Contribute to Ford’s Product Driven Organization (PDO) model by identifying improvements and areas that help to reduce dependencies and increase autonomy for teams to delivery.

**Scope:**

+ Global. Team members will be in India, US and/or Europe

+ Provide engineering leadership up to 2 product lines across eCommerce platforms

+ Help business partners understand our iterative development approach and focus on delivering a Minimum Viable Product (MVP) and releases through careful and deliberate prioritization

**Portfolio Size:**

+ The initial team size will include around 10 positions of associates and purchased service capacity with external partners

**You'll have...**

+ Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or related field or a combination of education and equivalent work experience

+ 15+ years of IT experience.

+ 5+ years of experience leading large Software Engineer Development teams (preferably 5-15+ engineers), demonstrating a strong technical background with the capability of being hands-on and earn the respect and ability to mentor top individual technical talent

+ 3+ years of Ecommerce experience

+ 5+ years of Software engineering/ programming/ solution design experience

+ 5+ years of experience with microservices architecture, Cloud-Native architectures, Event-driven architectures, APIs, Domain-Driven Design, Public Cloud (Google Cloud), Serverless, Kubernetes, Docker, DevOps, building scalable, reliable, available solutions, and/or performance testing.

+ 5+ years or experience working with multiple programming languages. Thorough knowledge of multi-threading, concurrency, and parallel processing concepts including scalability, performance, and consistency characteristics of a microservices driven eCommerce architecture

**Even better, you may have...**

+ Master’s Degree in Computer Science, Computer Engineering, Electrical Engineering or related field

+ Experience in collaborating and partnering with other technical domain experts such as cloud, security, SRE, and DevOps.

+ Experience/awareness in building structured, semi-Structured and unstructured data stores with a good understanding of RDBMS, No-SQL databases and strong exposure to data modelling, data access patterns, data replication, active-active, polyglot persistence setup.

+ Excellent communication and interpersonal skills

+ Ability to work effectively in a remote/virtual work setting with other global team members.

+ Proven facilitation skills - able to effectively drive discussion among diverse perspectives and reach a decision or recommendation.

+ Proven ability to work closely with executive leadership teams.

+ Effectively work with cross-functional teams across the organization – inside and outside of the technology and software organization

+ Ability to lead through change.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:

+ Immediate medical, dental, and prescription drug coverage

+ Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

+ Vehicle discount program for employees and family members, and management leases

+ Tuition assistance

+ Established and active employee resource groups

+ Paid time off for individual and team community service

+ A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

+ Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

ord.com/content/dam/corporate/us/en-us/documents/careers/2024-benefits-and-comp-LL6-sal-plan-2.pdf

This position is a range of salary grade LL6

Visa sponsorship is available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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**Requisition ID** : 32039