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The Edge Fitness Clubs
Devon, PA, United States
Job Description Who We ARE: When you work for the Best. Gym. Ever, you join the Best. Team. Ever. Our corporate office reflects the culture of our gyms. We're enthusiastic leaders, hard-working and experts at what we do. Our corporate team supports our gyms by having a can-do attitude and rolling up our sleeves to get to work. We always keep the
Job Source: The Edge Fitness ClubsDriftwood Hospitality Management, LLC
Philadelphia, PA, United States
Job Summary Provides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered. Essential Job Functions This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the f
Job Source: Driftwood Hospitality Management, LLCGulph Creek Hotels
Newtown Square, PA, United States
ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally demonstrates a commitment to guest service in responding promptly to guests’ needs Committed to making every guest is satisfied Develops added-value customer service programs Empowers hotel staff to deliver guest servic
Job Source: Gulph Creek HotelsHampton Inn
Philadelphia, PA, United States
Overview: Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they
Job Source: Hampton InnThe Edge Fitness Clubs
Devon, PA, United States
Job Description Who We ARE: When you work for the Best. Gym. Ever, you join the Best. Team. Ever. Our corporate office reflects the culture of our gyms. We're enthusiastic leaders, hard-working and experts at what we do. Our corporate team supports our gyms by having a can-do attitude and rolling up our sleeves to get to work. We always keep the
Job Source: The Edge Fitness ClubsPyramid Global Hospitality
Philadelphia, PA, United States
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee de
Job Source: Pyramid Global HospitalityHilton Philadelphia at Penn's Landing
Philadelphia, PA, United States
About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,
Job Source: Hilton Philadelphia at Penn's LandingHilton City Avenue
Philadelphia, PA, United States
Front Desk Supervisor Position Summary The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Must be available to work weekends and holidays as needed to meet business demands. Directly supervises all front office personnel and ensure
Job Source: Hilton City AvenueConshohocken, PA, United States
Overview:
Opportunity: Front Desk Supervisor
Supervise front desk operations in accordance with established guest service, quality and sustainability standards.
Your Growth Path
Assistant Front Office Manager Front Office Manager Assistant General Manager
Your Focus
Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays.
Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
Perform bookkeeping activities such as balancing accounts and conducting audits.
Make and confirm reservations.
Promote Hersha Hospitality and brand-specific marketing programs.
Greet guests immediately upon arrival; register and assign guests to hotel rooms.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Compute bills, collect payments, handle cash, and make change for guests.
Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance.
Follow sustainability guidelines and practices related to HHMs EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Your Background and Skills
Associates or Bachelors degree preferred.
1 to 3 years of related experience.
Work Environment and Context
Work schedule varies and may include working on all shifts, holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us :
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
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Email Alert for Front Desk Supervisor jobs in Conshohocken, PA, United States
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