Principal Program Manager, Amazon Devices Product Operations

Sunnyvale, CA, United States

DESCRIPTION

The way the world works is undergoing enormous change with cloud computing and ML/AI technologies. Our vision is to accelerate the trend with innovative end point computing solutions, inclusive of hardware, software, and backend services.

If you are someone who wants to play an active role in the rapidly growing space, building industry leading products, and delivering solutions for problems enterprise/SMB customers may not even know they have, keep reading.

As a Principal Program Manager, you will engage with an experienced cross-disciplinary staff to conceive, design, and develop innovative enterprise solutions. You must be responsive, flexible, and able to succeed within an open collaborative peer environment. You'll work closely with a team of software and hardware engineering, manufacturing and operations, and supply chain experts to deliver a world class product and service at the right time, cost, and quality to Amazon's customers. Experience in new software and hardware product development, cross functional core-team engagement, planning for delivery, and working in a high paced environment is a must.

Key job responsibilities

* Drive the scoping, planning and delivery of new devices and software services* Drive evaluation and adoption of new vendor technologies and HW* Work with global teams to deliver supporting software and services in sync with launch timelines* Single Threaded Owner (STO) for all aspects of software launch readiness of the program* Establish and lead an ongoing launch readiness program to systematically drive progress and complete critical program milestones* Identify and operationalize the metrics and key performance indicators (KPIs) necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization* Drive alignment of processes and initiatives throughout Amazon's Lab126 organization* Ability to travel up to 25% (including international)

A day in the life

The Principal PM is a high visibility, high impact role on operations, software and hardware. This flexible leader will gather business and functional requirements from external/internal customers, and translate requirements into technical specifications. This person owns the overall hardware engineering deliverables and strategy, software launching and releases, while balancing daily execution of program reviews, customer engagement, service testing, operation planning, and more. This person will thrive by working independently with large, cross functional teams inside and outside Amazon, while working directly with our customers. This PM will enjoy creating clarity and transparency in ambiguous situations, and the end-to-end ownership over product launching strategy and execution.

About the team

Team members are enthusiastic, friendly and supportive. As a global team, we work very closely with internal and external teams for enterprise solutions. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing, mentorship and high quality work. We're excited to build and launch new business solutions from the ground up together as one team.

We are open to hiring candidates to work out of one of the following locations:

Sunnyvale, CA, USA

BASIC QUALIFICATIONS

* 10+ years of engineering experience* 7+ years of technical product or program management experience* 5+ years of software development experience* Experience managing programs across cross functional teams, building processes and coordinating release schedules* Experience in working with oversea CM/OEM vendors in product and software development* Experience with distributed (multi-tiered) systems, algorithms, and relational and no-sql databases* Bachelor's degree in Engineering, or related technical field

PREFERRED QUALIFICATIONS

* 8+ years of hands-on work managing complex technology projects experience* Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules* Experience defining projects, collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule and deploy new feature sets* Knowledge of audio, connectivity, device software systems and stacks from silicon (both MCU and SOC-based) to application and UX.* Master's degree in Computer Science, Computer Engineering or related technical discipline* Ability to handle multiple competing priorities in a fast-paced environment* Demonstrated ability to mentor other tech/non-tech members* Worked on Android, embedded or device software

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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