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Palette Hotels
Phoenix, AZ, United States
Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following ta
Job Source: Palette HotelsPalette Hotels
Phoenix, AZ, United States
Position: Night Auditor - Fairfield Inn & Suites, Chandler AZ Job Description: We are seeking a Night Auditor to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Required Skills and Requisites: Previous experience in customer service, front desk service, or other related f
Job Source: Palette HotelsPalette Hotels
Phoenix, AZ, United States
Position: Director of Sales Job Description: The Director of Sales is responsible for all sales efforts and supports revenue management initiatives. This position is the revenue driver through the delivery and execution of the strategic plan, leadership of the sales department, and developing and strengthening alliances and relationships within t
Job Source: Palette HotelsPalette Hotels
Phoenix, AZ, United States
Position Title: Assistant General Manager Palette Hotels is looking for an experienced Assistant General Manager to help the General Manager in directing daily business operations. The Assistant General Manager should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clea
Job Source: Palette HotelsHotel Equities
Scottsdale, AZ, United States
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Staybridge Suites in Scottsdale, AZ. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and
Job Source: Hotel EquitiesHilton
Phoenix, AZ, United States
Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct front desk clerks in details of work. Observes performance and encourages improvement. Greets guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with
Job Source: HiltonHilton
Phoenix, AZ, United States
Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct front desk clerks in details of work. Observes performance and encourages improvement. Greets guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with
Job Source: HiltonHilton
Phoenix
Communicate effectively both verbally and in writing to provide clear direction to staff\. Assign and instruct front desk clerks in details of work\. Observes performance and encourages improvement\. Greets guests immediately with a friendly and sincere welcome\. Use a positive and clear speaking voice, listen to and understand requests, respond wi
Job Source: HiltonPhoenix, AZ, United States
Position: Front Desk Supervisor - Fairfield Inn & Suites, Chandler AZ
Essential Duties and Responsibilities
As a Front Desk Supervisor, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A day and night Supervisor contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Occupy the hotel lobby and other public areas
Represent the General Manager, when absent
Act in accordance with all security and emergency procedures and manage the instigation of these, as required
Ensure that all Guest complaints managed, recorded and resolved promptly
Support the Night Auditor with all Front Desk and accounting related duties
Produce nightly reports, as required
Inform Departments of special requests, early/late departures, room changes and other Guest requests
Maintain good communication and work relationships in all hotel areas
Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Serve your role and Team in an environmentally-conscience manner.
Required Skills and Requisites
Job Requirements
Supervisors are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Flexible work schedule Day Shift and Night Shift
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Two years Front Desk experience/ supervisory experience
Knowledge of the hospitality industry
High level of IT Proficiency
At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.
Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
Front Desk Supervisor - Fairfield Inn & Suites, Chandler AZ jobs in Phoenix, AZ, United States
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