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Senior Manager, Communications

Chicago, IL, United States

CoinFlip is a global digital currency platform company, focused on providing consumers simple and secure access to buy and sell cryptocurrency. The company operates the world's largest network of cryptocurrency kiosks by transaction volume with more than 5,000 kiosks across 49 U.S. states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, and Brazil. CoinFlip's digital currency kiosks make buying and selling major cryptocurrencies accessible and safe for consumers who wish to purchase their digital currency using cash. CoinFlip also operates CoinFlip Preferred, a personalized over-the-counter service that provides investors with custom, white glove support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an investment group offering coaching, funding, and networking support to early-stage crypto and web3 projects.

CoinFlip was founded in 2015 by Daniel Polotsky, Kris Dayrit, Alan Gurevich, and Ben Weiss. Headquartered in Chicago, CoinFlip placed in the top 500 on the 2021, 2022, and 2023 Inc. 5000 list, and on the 2022 and 2023 Deloitte Technology Fast 500, was named the 2021 and 2022 #1 fastest-growing company in Chicago by Crain's, ranked in Chicago Tribune's Top Workplaces in 2021 and 2022, and was awarded the 2021 and 2022 Stevie Awards for Customer Service. To learn more about CoinFlip and how to get started on your digital currency journey, visit www.CoinFlip.tech.

This role will be responsible for leading media relations, social media and corporate reputation management efforts for CoinFlip. Under the guidance of the SVP, Corporate Communications, the Senior Manager will develop and execute a thoughtful media relations strategy that increases consumer awareness of CoinFlip and its products, helping drive business goals on customer and partner acquisition.

Responsibilities:

Effectively prioritizing and multi-tasking competing initiatives across internal & external stakeholders

Track and manage media relationships, media mentions and assess and understand sentiment in the media (public) marketplace around CoinFlip and the broader cryptocurrency industry

Partner closely with P&L leadership, Marketing, Customer Service, Legal and Compliance to execute a communications strategy that not only aligns with business goals but anticipates potential issues and identifies ways to mitigate

Align communications and marketing efforts to avoid duplication and ensure consistency in messaging and brand presentation

Other duties as assigned

Qualifications:

BA in Marketing, Advertising or related field

8-10 years of working in corporate communications in-house or at an agency, a mix of experience is preferred

Adaptable, unflinching and able to pivot when necessary

Precise, eager to find the right facts, a truth-teller and an honest broker when dealing with journalist and principals alike; trustworthiness is key

Strong writing skills and keen attention to detail, including proofreading, editing and grammar skills; ability to synthesize complicated issues and translate into layman's terms

Knowledge and experience handling regulatory/compliance and policy issues in an emergent industry

Nice to have:

Basic knowledge of cryptocurrency and blockchains

General passion and knowledge of fintech and cryptocurrency

Working at CoinFlip means collaborating with experienced and innovative leaders who share a clear vision and a track record of success. We offer a collaborative and positive working environment where we encourage employees to balance productivity with time to recharge. Compensation is above and beyond a typical "startup" - we offer competitive salaries, performance-based incentives, and competitive benefits for full-time employees.

CoinFlip values diversity in the workplace and is an equal opportunity employer committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted.

By applying to this role, you give express consent to CoinFlip to send you informational text (SMS) messages regarding this role and the application process. You can cancel the SMS service at any time by replying "STOP" to the text message you received. If at any time you forget what keywords are supported, just reply "HELP." Message and data rates apply. If you require a special accommodation, please let us know and we'll work with you to meet your needs.

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