Director, Product Design

Austin, TX, United States

Why Glassdoor?

When you work for Glassdoor, you help people everywhere get ahead in work and life. That's because we're moving fast to become the leading community for workplace conversations. Every day, we foster radical transparency by giving professionals a platform to connect authentically and anonymously. Think real talk with real people - plus company reviews and ratings, salary info, job listings and more.

Join us as we make worklife better, together.

About the Role:

We are seeking a Director of Product Design with deep expertise in community design principles to lead our design efforts for the future of Glassdoor's community web and mobile app products. This role requires a strategic thinker and a hands-on leader who can elevate our products by creating engaging, user-centered experiences that foster strong, vibrant communities.

What You'll Do:

As a key member of our product leadership team, you will drive innovation, manage a talented team of designers, and collaborate with cross-functional partners to deliver impactful solutions. You will help us activate and honor our product principles:

Start with people problems: We start with high-impact career problems experienced by professionals. This is how we create a thriving community and platform. Because, without the professional, our product doesn't exist.

Build what matters: Our best ideas are our best because we quantify impact before and after we launch. We only work on the best ideas. And it is just as important to say no to everything else.

Make it simple: Reducing complexity creates clarity for our users and also ourselves. Eliminate ambiguity. Enable people to see, understand, and act with confidence.

Build with quality: We ship with attention to detail and ensure that our customers' experience is exactly what we designed for them.

Act with integrity: Sincerity fosters trust, so we are honest even when it's tough. We act in a way that is consistent with what we say. We follow through on what we promise to do.

As a key member of our product design leadership team, you will play an essential role in leading us in realizing our team vision and living our team mission:

Design Team Vision: To become a renowned organization, known for our brave vision and vibrant culture, rooted in our unique combination of user-centered practices, first principles thinking, and exacting craftsmanship.

Design Team Mission: To be customer-obsessed. To lead, with Product Management and Engineering partners, turning unmet needs into future value through consistent practice of user-centered design with measurable results.

Key Responsibilities:

Lead and Inspire: Manage and mentor a high-performing team of Product Designers, fostering a collaborative and creative environment.

Strategic Design Leadership: Advocate for user-centric design within the organization, ensuring that community design principles are integrated into product development.

Understanding the competitive landscape: Bring your experience in social media to inform the baseline and differentiating feature design for Glassdoor Community.

Innovative Solutions: Identify opportunities to solve complex problems through innovative and cohesive design solutions that enhance user engagement and satisfaction.

Cross-functional Collaboration: Partner with product managers, engineers, and other stakeholders to align design strategies with business objectives and technology capabilities.

Design Excellence: Maintain high standards of design quality and attention to detail, ensuring all deliverables meet or exceed user and business expectations.

Systems-level Thinking: Implement systems-level design thinking to create scalable and sustainable design solutions that address the needs of diverse user communities.

Gamification: Understand how to create an experience that gives users ownership, encourages them to strive for more engagement, while also maintaining the supportive, professional experience.

Design Communication: Articulate high-level design strategies and concepts to leadership and stakeholders, advocating for the value of design in achieving business goals.

Culture Building: Foster a culture of innovation and continuous improvement, nurture the growth and development of the design team, and contribute to a thriving design culture.

What You'll Bring:

A commitment to add to our culture of DEI.

15+ years of diverse professional experience in Product/UX Design, with a significant focus on community-centric applications.

Social media and community building product design experience.

Proven experience in leading and managing Product Design teams, with a track record of mentoring and developing talent.

A strong portfolio demonstrating the ability to create compelling, user-centric experiences across various touchpoints, with proficiency in UI and interaction design.

Proficiency in design software such as Figma.

Ability to think strategically about design and its impact on business/user outcomes and partner with Product Management, Engineering, and business stakeholders to achieve that strategic vision.

Excellent communication skills, capable of articulating design concepts and strategies to diverse audiences.

Compensation and Benefits

Base salary range*: $166,400 -$221,000

*Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less.

Annual Bonus Target**: 20%

** Bonuses are paid in 6-month intervals, aligning with bi-annual performance reviews

Generous Restricted Stock Units (RSU):

***Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, RSU grant awards are presented bi-annually to exceptional performers.

You can learn more about our compensation philosophy here and see salary ranges for all Glassdoor jobs here

Health and Wellness: 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability, select well-being programs, along with 80% employer-paid premiums for all dependents.

Generous paid time off programs for birthing and non-birthing parents are provided, along with paid injury/illness leave and paid family emergency leave.

Coverage begins at the start of employment. After 48 months of continuous employment, 100% of all premiums for you and your dependents can be employer-paid!

Work/Life Balance: Open Paid Time Off policy, in addition to 15-20 paid company holidays/year

Investing in Your Future: 401(k) plan with a company match up to $5,000 per year, subsidized fertility and family planning services, and discounted legal assistance services.

Our Commitments

Come as you are: At Glassdoor diversity is not a slogan; it's a core factor in our success. We welcome your background, experience and ideas because you help us understand and better serve our world. You make us stronger.

Grow your career: Glassdoor is small enough for you to see the impact of your contributions, while large enough to offer significant resources and endless opportunities to grow. This is a great place to make a career.

Find your people: Ask anyone who works here: it's the people who make the difference. We are a group of well-rounded humans who support one another and work hard together to bring the Glassdoor mission to life.

Discover flexibility: With flexible hours and a where-to-work policy, Glassdoor allows you to take on professional and personal responsibilities - enhancing both productivity and your well-being.

Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment and retaliation.

Where-to-Work Policy

Being a remote-first company, Glassdoor employees can live anywhere Glassdoor is a registered company. Requests to move must be approved by an employee's manager and the People team. While we will try our best to support relocation requests, some requests may not be approved due to various tax, legal, or other restrictions.

Enjoy Remote and Explore: Employees authorized to work in their current location may Work Away for up to a total of 30 (thirty) working days in a calendar year without permanent relocation and compensation change. Employees on visas may work Work Away for up to a total of 20 (twenty) working days in a calendar year without permanent relocation and compensation change. The amount of time and location for Work Away must be approved by the employee's manager and People Operations team at least two (2) weeks in advance of travel.

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