Network Administrator
Los Angeles, CA, United States
130 year old Nonprofit next to DTLA
JOB DESCRIPTION:
Plan, implement, analyze, maintain, and support the LAN/WAN/VPN and related operating systems; install, upgrade, and maintain network operating systems.
Install, maintain, and oversee the operation of Windows servers, routers, switches, and related peripheral equipment.
Provide connection for LAN/WAN/VPN and related applications; maintain operating systems, client-server software, and utilities.
Configure and install productivity tools, Windows servers, and various systems; write documentation for each server; test and configure new server software.
Provide specialized technical assistance in the planning and developing of new projects and systems; conduct research on new technologies and implementation strategies; recommend and implement improvements; research and plan for new network protocols and network operating system implementations.
Provide technical support to computer operations and programming staff; serve as a resource to other staff. And provide appropriate user support as assigned.
Maintain schedules for system backups, server maintenance, system logs, and disaster recovery.
Evaluate new software application packages to determine if they meet Agency needs.
May provide systems maintenance for any software package, including diagnosing and resolving problems.
Train and provide direction for end-users involving various software packages.
Install, set up, and maintain Unified Communication equipment, such as desk phones, softphones (WebEx), VOIP gateways, and VOIP-enabled devices.
Install, set up, and maintain computer hardware and software.
Responsible for day-to-day handling of issues, user questions, and problems.
Responsible for accurate and timely equipment inventory.
Perform hardware upgrades and other hardware-related activities.
Assist in the relocation of current equipment.
Assist in the distribution of new equipment.
POSITION QUALIFICATIONS:
Bachelor's degree in computer science/information technology or equivalent work experience in network administration and support required
Minimum of 7 to 10 years of experience in the field of network and system administration
IT certifications will be an advantage:
CompTIA Security +
Microsoft Certified Systems Administrator (MCSA)
Microsoft Certified Systems Administrator-Specializations: Messaging (MCSA)
Microsoft Certified Professional (MCP)
Nimble Storage Installer and Operator Professional (NIOP)
Experience with Storage Area Network (SAN):
Hewlett Packard Enterprise (HPE) Nimble Storage
HPE Storage Management Utility (SMU)
HPE Array Configuration Utility (ACU),
HPE Array Diagnostic Utility (ADU).
Experience with virtualization and cloud computing:
VMware ESXi server
VMware vCenter server
Experience with Voice over Internet Protocol (VOIP):
AT&T Hosted Voice Service (HVS)
Mitel Hosted VOIP
Vonage Cloud Business
Spectrum Enterprise Unified Communication
Experience with Next-Generation Firewall (NGFW):
Sonicwall NSA series firewall
Fortinet Fortigate firewall
Barracuda Web Application firewall
Experience with the following Cybersecurity systems:
Tenable io vulnerability scanner
Sophos security suites
Experience with the following Windows Server versions: 2021, 2019, 2016, 2012 Active Directory Infrastructures, DNS, and DHCP.
Experience with the following Exchange Server versions: 2019, 2016, and 2013
Knowledge of Exchange Online Office 365.
Knowledge of Cisco routing and switching protocols.
Knowledge of cloud-based wireless network management systems.
Exemplary skills in the latest version of Microsoft Office and Microsoft Windows
Proven experience with network cabling
Excellent diagnostic and problem-solving skills
Self-motivator with a strong work ethic and ability to work in a fast-paced environment with a flexible and positive attitude
Ability to work collaboratively in a team-oriented workplace
Ability to provide attention to detail and produce error-free work
Excellent organizational skills and strong ability to prioritize multiple projects
Excellent written and verbal communication skills, including the ability to communicate effectively with all levels of the agency staff
Ability to travel via air and surface transportation, including travel between multiple offices
Ability to lift to 40 lbs. and able to access tight spaces (e.g., under workstations and server rooms)
Automobile, valid driver's license, good driving record, and automobile insurance