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ASSA ABLOY
Tulsa, OK, United States
Career Opportunities: Technical Support (29549) Requisition ID 29549 - Posted - Ameristar Perimeter Security USA Inc. - Perimeter Security Segment - USA: Oklahoma (Tulsa - 1555 N Mingo Rd) - Customer Service & Contact Center Operations - Posting Country (1) - Yes - Associate - Travel Required: 11%-30% Job Description Print Preview Technical Su
Job Source: ASSA ABLOYCanonical - Jobs
Tulsa
Job Description Job Description Open source is now the centre of technology innovation, and the new default for tech and traditional companies alike. Canonical's Ubuntu is the fastest growing open source platform, with over 20 million users globally. Canonical provides commercial support, consulting and training services to customers and partners
Job Source: Canonical - JobsParagon Films
Broken Arrow, OK, United States
Job Type Full-time Description The R&D Technical Support Engineer works within our Research and Development team and uses their technical skills to provide internal sales support regarding Paragon Films product performance benchmarking, customer technical support and product development assistance on all R&D projects. This role will work closely
Job Source: Paragon FilmsJobot
Tulsa, OK, United States
This Jobot Consulting Job is hosted by: Dan Dungy Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $55,000 - $75,000 per year A bit about us: We are a growing technology company that provides IT Services like network architecture and implementation, cyber security, software development and cloud
Job Source: JobotRoxtec Inc
Tulsa
Job Description Job Description Description: Roxtec is seeking an individual for the Technical Sales Support Specialist position based in Tulsa, OK. Roxtec Inc. (www.roxtec.com) is the world’s largest manufacturer of module-based cable and pipe seals. A market leader in creativity and design, Roxtec manufactures complete sealing solutions f
Job Source: Roxtec IncZipRecruiter
Tulsa, OK, United States
Job Description Technical Support Engineer -Electrical, Mechanical & C&I\n\nLocation - Reading area\n\nPackage - £35,470 - £49,000 (depending on your suitability and level of experience) plus allowance.\n\nAs part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include:
Job Source: ZipRecruitereTeam
Tulsa, OK, United States
Shift timing: Night Shift- 8 PM to 5 AM CST (Monday to Friday) Requirements : Strong organizational and communication skills (written and verbal). Proficient in Excel, Power Point, Exchange, SharePoint, Teams, Visio, and Microsoft nalysis, problem-solving, organizational, team building, conflict management bility to lift 50 pounds. bility to
Job Source: eTeamHUB International
Tulsa
Entering the tech field at an office setting can open various opportunities depending on your interests, skills, and the company's needs. The role of Operational Support Coordinator, Technical Projects is outlined below: **Operational Support Coordinator, Technical Projects** Responsibilities: + Provide basic technical support to end-users. + Troub
Job Source: HUB InternationalTulsa, OK, United States
Job Details
Job Location
A360 Corporate - Tulsa, OK
Alert 360 was awarded 'Best Place to Work' for six consecutive years in a row! VOTED ONE OF THE BEST COMPANIES TO WORK FOR IN 2016, 2017, 2018, 2019, 2020 and 2021! We are also listed as one of INC 5000s fastest-growing companies in America!
Are you part tech guru and customer service savvy? Do friends refer to you as a problem solver? Are you the one your grandparents call when they need help with newfangled gadgets? At Alert 360, we provide home and business owners leading smart security and home automation solutions, and as a Call Center Technical Support Specialist, you'll advance your skills within our rapidly growing industry to help home-- all from the comfort of an air-conditioned national support center and comfy chair.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provide over-the-phone technical support to our residential and commercial customers who need assistance or have questions about their security or automation equipment.
Provide technical support to customers by researching and troubleshooting problems, while maintaining customer safety.
The ability to listen, communicate, identify the root cause and respond accordingly.
The ability to empathize with customers and provide a calm, positive experience.
• Ability to make sound decisions and use proper discretion in handling customer issues within company guidelines. Deliver world-class customer service that builds customer satisfaction and loyalty.
DESIRED SKILLS AND EXPERIENCE
• Prior technical support experience is required.
• Ability to learn to troubleshoot consumer-facing hardware and software such as cameras, alarm panels, z-Wave devices, sensors etc.
• Ability to adapt to a fast-paced call center environment.
• Stable work history
• A willingness and desire to assist others. Great interpersonal skills and prior customer service experience, preferably in a call center environment.
• Prior security industry experience is a plus
REQUIREMENTS High school graduate or equivalent.
Technical degrees/certifications are a plus.
Ability to work second shift five days including one weekend day.
Recent technical support experience in a call center environment.
Must be able to pass pre-employment background and drug screen.
Ability to utilize PC keyboarding efficiently and accurately with proficient data entry skills.
Type a minimum of 30-40 wpm.
SHIFT HOURS
Schedule is second shift, five days/week with one weekend day. Must be flexible and willing to arrive early or leave later as customer needs dictate.
THE BENEFITS OF JOINING OUR TEAM
Because Alert 360 hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefits program that includes: Health coverage for you and your family through medical, dental, and vision plans
A generous paid time off program starting at three weeks and increasing with your tenure
A 401(k) plan where the company matches dollar-for-dollar on a generous % you contribute
Financial protection through disability, life, and accidental death and dismemberment insurance
To help you manage your work and life needs, we offer an employee assistance program, tuition reimbursement, and free home security monitoring with discounted security and home automation equipment.
When you join Alert 360, you do more than simply switch companies to advance your career. You become part of the Alert 360 family, a group of talented team members working together to Make It Happen!
Email Alert for Technical Support Represenative jobs in Tulsa, OK, United States
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