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University of North Carolina at Charlotte
Charlotte
Position Number: 001963 Department: Coll of Computing&Informatics (Col) Employment Type: Permanent - Full-time Months Per Year: 12 Essential Duties and Responsibilities: This position reports directly to the Associate Dean (AD) for Undergraduate Programs and Student Success in the college of Computing & Informatics. The range of duties include admi
Job Source: University of North Carolina at CharlotteRed Knight Solutions, LLC
Matthews
Job Description Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Red Knight Solutions is looking for a regular Field Specialist to join its Infrastru
Job Source: Red Knight Solutions, LLCCarrier
Charlotte, NC, United States
Country: United States of America Location: CAN05: CCS-Charlotte, NC 5900 Northwoods Business Pkwy, Charlotte, NC, 28269 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. W
Job Source: CarrierEquitable
Charlotte
Field Services Life Escalation and Resolution Specialist ( 240000C4 ) **Primary Location** : UNITED STATES-NC-Charlotte **Organization** : Equitable **Schedule** : Full-time **Description** At Equitable, our power is in our people. We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force fo
Job Source: EquitableKline Franchising Inc
Cornelius
Job Description Job Description BURN BOOT CAMP CULTURE Burn Boot Camp is one of the fastest growing fitness franchises in the nation and has experienced rapid growth since its founding in 2015. We move like our members - with purpose and fast paced. We aim to inspire, empower, and transform lives through community-based fitness. POSIT
Job Source: Kline Franchising IncBurn Boot Camp
Cornelius, NC, United States
BURN BOOT CAMP CULTURE Burn Boot Camp is one of the fastest growing fitness franchises in the nation and has experienced rapid growth since its founding in 2015. We move like our members - with purpose and fast paced. We aim to inspire, empower, and transform lives through community-based fitness. POSITION OVERVIEW Burn Boot Camp is one of the f
Job Source: Burn Boot CampWatsco
Charlotte, NC, United States
Here is what you will be doing as part of the team: Employees in this role provide technical support, technical training and sales support to Gemaire customers in alignment with company objectives. This routinely includes providing customers with information on the proper application, installation, operation, service procedures and handling specia
Job Source: WatscoOneCloud Inc
Charlotte, NC, United States
Job Type Full-time Description Job Summary As a technology communications company, our Field Support team plays a strong role in helping OneCloud achieve superior customer satisfaction. We constantly seek the next generation of experts to help us thrive in the telecommunications industry. The Field Support Technician position offers the opportu
Job Source: OneCloud IncCharlotte
**Country:**
United States of America
**Location:**
CAN05: CCS-Charlotte, NC 5900 Northwoods Business Pkwy, Charlotte, NC, 28269 USA
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
As a Field Support Specialist, you will be a critical part of our team and gain extensive exposure to the inner workings of both internal and external customer service. You will work in partnership with our field-based teams to ensure timely and accurate facilitation of all processes to meet customers’ needs.
**Key Responsibilities:**
+ Warranty (Registration & Claiming) – Registering newly installed Carrier equipment and processing warranty repair claims for labor reimbursements.
+ Procurement Support (Parts Ordering, Indirect Purchases & Utility Payment support, Extended Warranty, Travel Support)
+ Vendor Pre-Qualification
+ Customer Master pricing changes/setups
+ Revenue/AR Support (Cost Transfer, Credit Memo, Customer Special Rates)
+ Startup and Carrier Commercial Asset Registration
**Required Qualifications:**
+ High School diploma or GED
+ Must have a valid Driver’s License
+ 3+ years of experience in the customer service field supporting the service industry.
+ 1+ years of experience utilizing Microsoft Office
**Preferred Qualifications:**
+ Bachelor’s Degree
+ Experience in HVAC service industry
+ Accounts Receivable experience
+ Knowledge/understanding of SalesForce.com
+ Knowledge/understanding of SAP S4-Hana
+ Strong attention to detail and organizational skills
+ Strong verbal and written communication skills
+ Ability to interact effectively with colleagues and customers at all organizational levels
+ Ability to work without close supervision
+ Excellent time management skills
+ Able to multitask or manage multiple competing priorities successfully
+ Ability to follow and execute processes based on Standard Work Instructions
\#LI-Onsite
RSRCAR
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link (orporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice
Email Alert for Field Support Specialist_ jobs in Charlotte
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