Senior Technical Program Manager, Production Operations, Project Kuiper

Redmond, WA, United States

Senior Technical Program Manager, Production Operations, Project Kuiper Job ID: 2592392 | Amazon Kuiper Manufacturing Enterprises LLC

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

This role includes direct responsibility for program management of system level development, integration, and test. This is a highly technical role requiring experience with integrated hardware and software development as well as some appreciation for complex applications. To deliver these complex solutions, you will partner with peers across all Kuiper teams, including hardware, software, supply chain, manufacturing, launch, facilities, finance, compliance, and HR. Candidate superpowers should include ownership, insist on high standards, stakeholder management, people development, innovation, creating clarity out of ambiguity, and enabling productive collaboration.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities

- Own the satellite production roadmap that delivers the end-to-end solutions necessary to source, build, test and launch satellites at high rates.

- Establish the linkage between production roadmap and annual goals & objectives, creating and owning tools and mechanisms to measure, monitor and optimize these projects.

- Represent the overall production roadmap in assessing technical trades related to innovation, speed, manufacturability, cost, stability and trust.

- Understand dependencies between roadmap projects, synchronize milestones, identify constraints and dive deep where necessary to unblock and deliver the roadmap.

- Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.

- Develop and own tooling to create operational rhythms for all of Kuiper Operations teams.

- Execute a strategic plan that defines how teams will deliver on forward looking production plans.

- Partner with business teams on scalable standardized approaches to meet their demand and enable growth.

- Develop and manage the program level Production Ramp schedule (including Production, Supply Chain, PPF, Launch, Finance and Back Office Functions) to act as a single source for project timeline tracking and synchronization.

- Drive the creation, documentation, and adoption of scalable, standardized, and highly visible processes across all supply chain, manufacturing and launch functions.

- Drive executive communication cadence and deliver artifacts that provide insight into the activities, accomplishments, challenges and risks of operations.

- Establish and own reporting mechanisms, business strategy documents, operating rhythms.

- Measure, analyze, improve, and control KPIs across all aspects of the operation.

- Drive year over year optimization opportunities in all areas of operations, including manufacturing and sourcing.

- Provide feedback/escalate systemic concerns to tech teams regarding approaches that are cost-inefficient or detrimental to scaling.

- Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.

A day in the life

This role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. This role requires ability to advocate on behalf of our customers (internal and external) and an ability to push back without being adversarial. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people.

We are open to hiring candidates to work out of one of the following locations:

Redmond, WA, USA

BASIC QUALIFICATIONS - 7+ years of working directly with engineering teams experience

- 5+ years of technical product or program management experience

- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

PREFERRED QUALIFICATIONS - 3+ years of analytical, quantitative, communication, and presentations experience

- Bachelor's degree in engineering, computer science or equivalent

- 3+ years of technical program management working directly with software engineering teams experience

- Experience developing and executing/delivering product and technical roadmaps

- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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