Call Center Representative
Pleasantville, NJ, United States
Are you pursuing an exciting career in EMS? Do you want to make a difference in your community? TriCare Medical transportation is now hiring Call Center Representatives. Apply to join our growing team today!
TriCare Medical Transportation is South Jersey's premier medical transportation company. We are a large-scale 24/7 operation with over 300 employees and 130 vehicles, providing service from our headquarters in Pleasantville, NJ and two satellite locations in Vineland and Cherry Hill.
WHAT YOU'LL DO
As a Call Center Representative, you will be a key player on our Call Center team.
Receive, evaluate and prioritize incoming calls to determine the appropriate level of medical transportation response
Schedule trips, collect the appropriate information and enter data into computer aided dispatch software (CAD)
Maintain accurate records and monitor workflow for scheduled appointments
Operate a multi-line telephone system and various computer systems
Be courteous and professional to patients, facility employees, co-workers, supervisors and the public at all times
Have a good understanding of South Jersey geography
WHAT YOU'LL NEED Full time availability 8a-4p / 10a-6p
Proficient computer skills
Excellent communication skills
Ability to work in high pressure situations
Clean background check
Negative drug screening
PERKS Competitive compensation
Benefits package (Medical, Dental & Vision Insurance)
Paid time off (PTO)
401(k) after 6 months of service
Opportunities for growth and advancement
JOB TYPE: Full-time
TriCare Medical Transportation is an Equal Opportunity Employer