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Front Desk Associate - Burbank

Burbank, CA, United States

Job Overview:

At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know everyone in the gym by name. They will run to open the door for you in a driving rainstorm and change a channel so you don’t miss a minute of the big game. They consistently go above and beyond and you can’t help but smile when you see them.

Responsibilities:

Greet every member and guest with enthusiasm and a smile

Tour potential members around the club with the goal of signing up the person for a membership

Answer phone calls in a professional and energetic manner

Execute all opening/closing operational procedures to ensure the club runs smoothly

Handle member requests and concerns with a sense of urgency

Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up

Sign members up for startup sessions with Blink Personal Trainers

Maintain regular and punctual attendance

Comply with all company policies and procedures

Qualifications: Enthusiastic, energetic, friendly and personable

Excellent verbal and written communication skills

Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally

Able to remain in a stationary position at the front desk for the majority of the workday

World class customer service skills

Works hard, multi-tasks and is a problem solver

Passion for the Blink brand

Compensation and Benefits: Pay Transparency: $17.28/hr

Complimentary Blink Membership

Benefits

Company Overview:

Company Overview: Founded in 2011 by executives at Equinox, Blink Fitness is a premium quality, value-based fitness brand with more than 100 locations open or in development throughout New York, New Jersey, Pennsylvania and California. Blink puts Mood Above Muscle™, which celebrates the positive feeling you get from exercise, not just the physical benefits.

Blink is an exciting and dynamic business that is still in the start-up mode. We are a passionate team with a great entrepreneurial spirit and a willingness to roll up our sleeves to get the work done.

For more information visit Blink’s consumer website --blinkfitness.com– and its franchise website –blinkfranchising.com.

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