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Purple Communications Inc
Austin, TX, United States
Job Description Job Description Customer Care Supervisor ZP Better Together is a pioneering communication services provider, catering to the diverse needs of the deaf and hard of hearing communities. Our commitment lies in offering innovative solutions like onsite interpreting services, video relay service, and video remote interpreting, aime
Job Source: Purple Communications IncJCPenney
Austin, TX, United States
General Description General Description: As the Customer Experience Supervisor I – You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies Primary Responsibilities: Customer Service
Job Source: JCPenneyThe TJX Companies, Inc.
Austin, TX, United States
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet al
Job Source: The TJX Companies, Inc.T.J. Maxx
austin, tx
T.J. Maxx - 9828 Great Hills Trail Ste 200 78759 [Department Manager] As a Customer Experience Supervisor at T.J. Maxx, you'll: Be responsible for promoting an excellent customer experience; Oversee a team of Associates at front of store; Train and coach Associates on personalizing the customer experience while promoting loyalty programs; Address c
Job Source: T.J. MaxxMotorola Solutions
Austin, TX, United States
Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies ac
Job Source: Motorola SolutionsOpslock
Austin, TX, United States
**Director of Customer Experience** * Austin, TX - Remote OK * Full-Time * Customer Experience * Director of Customer Experience Opslock makes the world a safer place to work. Traditional safety software focuses on increasing the efficiency of traditional paper-based systems. Opslock focuses on actually making work safer. We using technology to h
Job Source: OpslockFive Below
Sunset Valley, TX, United States
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll
Job Source: Five BelowReally
Austin, TX, United States
Are you a dynamic and motivated individual? Do you thrive on creating positive customer experiences and driving new business? If so, we have the perfect opportunity for you! Join REALLY as a Customer Experience Specialist, where you will play a pivotal role responsible for delivering a white glove experience to our wireless customers. * This posit
Job Source: ReallyAustin, TX, United States
**Supervisor, Customer Experience**
CAROUSEL_PARAGRAPH
* Austin, United States of America
* Sales
* 2203247
Abbvie ** Share Job**
** Job Description**
**About Allergan Aesthetics**
At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit .
The **Customer Experience (CX) Supervisor** has formal supervisory responsibilities; coordinates resources and sets daily priorities to meet operational objectives. The CX Supervisor will be accountable for the results of a medium-sized customer experience team and will ensure that excellence is delivered during all internal and external customer interactions.
***Responsibilities:***
* Fosters the growth of individual team members by building strong relationships and works to build customer relationships by creating a positive customer experience.
* Sets performance goals, tracks and evaluates performance; coaches, develops and trains team.
* Ability to work and lead initiatives without day to day supervision.
* Able to prioritize and manage competing priorities to ensure deadlines are met.
* Attention to detail and follow-through on execution.
* Participates in and/or leads projects/initiatives
* Solves problems based on practice and precedent.
* Ability to take initiative and make decisions.
* Excellent verbal and written communication skills.
* Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills. Builds knowledge of the organization, processes and customers.
* The employee must conduct their work activities in compliance with all AbbVie internal requirements and with all applicable regulatory requirements. AbbVie internal requirements include compliance with ethics, environmental health and safety, financial, human resources, and general business policies, requirements and objectives.
***Key AbbVie Leadership Competencies:***
* Positive all for one approach to team deliverables and priorities.
* Builds strong relationship to enable higher performance.
* Learns fast, grasps the essence and can change course quickly where indicated.
* Raises the bar and is never satisfied with the status quo.
* Creates a learning environment and open to suggestions.
* Demonstrates a servant-leader approach while bringing deep subject matter expertise.
**Qualifications**
The following listed requirements need to be met at a minimum level to be considered for the position:
* 2 4 years experience leading people in a customer service or customer facing environment.
* Experience managing and executing continuous improvement projects.
* Effective communication skills (presentation, document writing, coaching people).
* Experience working with Microsoft Office, Outlook, Word, Excel and Power Point.
* SAP, CRM, or Business Systems experience preferred.
* Medical Device or Pharmaceutical experience strongly preferred.
**Education**
* University degree or equivalent combination of education and experience required. Typically requires 2-4 years experience.
**Significant Work Activities**
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
**Travel**
No
**Job Type**
Experienced
**Schedule**
Full-time
**Job Level Code**
IC
**About AbbVie**
AbbVies mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on peoples lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, womens health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on , , , and .
**Equal Employment Opportunity**
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
**Privacy Preference Center**
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Supervisor, Customer Experience jobs in Austin, TX, United States
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