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Fairmont
Santa Monica, CA, United States
Job Description Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-ou
Job Source: FairmontAzul Hospitality
Los Angeles, CA, United States
Job Details Job Location Courtyard Los Angeles LAX Century Blvd - Los Angeles, CA Position Type Full-Time/Part-Time Salary Range $20.14 - $20.75 Hourly Job Shift Any Job Category Admin - Clerical Description POSITION PURPOSE Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, in
Job Source: Azul HospitalityAimbridge Hospitality
El Segundo, CA, United States
Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive cou
Job Source: Aimbridge HospitalityOmni Hotels
Los Angeles, CA, United States
Location Los Angeles Hotel From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown’s cultural district. The hotel is adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, MOCA and numerous other entertainment des
Job Source: Omni HotelsPyramid Global Hospitality
Los Angeles, CA, United States
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee de
Job Source: Pyramid Global HospitalityThe Westin Pasadena
Pasadena, CA, United States
About Us: Find us in the heart of one of California's most exciting cities, with easy access to cultural sites such as the Historic Old Town Pasadena, museums, restaurants, and the Rose Bowl Stadium. We're also only a short distance from the Pasadena Convention Center. We offer 350 newly renovated guest rooms and 18 unique suites, all boasting our
Job Source: The Westin PasadenaFairmont
Los Angeles, CA, United States
Job Description Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-ou
Job Source: FairmontSage Hospitality
Santa Monica, CA, United States
Why us? Sage Hospitaity Group is set to hire a service-focused Front Desk Agent to join our front office team in providing exceptional guest experiences at The Pierside Santa Monica. Located directly across from the Pacific Park Ferris wheel on Santa Monica Pier, our Santa Monica Beach hotel is an inviting destination for your Southern Californ
Job Source: Sage HospitalityNorth Hollywood, CA, United States
Job Description:
We are looking for a Front Desk Agent/PBX Operator to meet all guest needs in a efficient and courageous manner. Operate switchboard and communicate via hotel telephone system. Communicate with guests, general public, management and staff in English. Understand and comply with Policies and Procedures.
Responsibilities:
Greet and welcome all arriving guest, process check ins and departures as well as necessary payments.
Answers all incoming calls and forward them to correct room or extension.
Service messages for rooms and administration offices.
Service wake-up calls for guests according to the standard procedures.
Locate hotel employees by way of radios or cellular.
Handle and coordinate room assignments and accommodate guest requests.
Offer referral for information and handle brief concierge requests.
Handle group arrivals.
Receives and resolves guest's complaints.
Promote and invite guests to use hotel's restaurant and facilities.
Maintain cleanliness of work stations and lobby appearance.
Stock and prepare necessary material for each shift.
Monitor Front desk areas for safety, security and appearance and reports any injuries, accidents or problems as necessary.
Maintains efficient communication with other departments (ie: Housekeeping/engineering/Sales)
Responsible for accurate cash control and ensuring that all funds are accounted for and deposits made according to policy.
Perform other duties as assigned.
Requirements:
Able to read, write and speak verbally in English
Needs to have minimum typing skills and a reasonable spelling capability
Excellent communication skills and familiarity with the hospitality industry
Experience: Customer service or hotel experience
Benefits: Full-time position available
Flexible scheduling
Days, nights, weekends, and overnight shifts
A supportive work environment
Employee recognition awards
Referral program bonuses
401 K
Dental, Medical, Pet care
The Garland is a North Hollywood hotel that offers guests a uniquely authentic LA experience that is comfortable, welcoming, and stimulating in an open environment and retro-cool style to give them a flavor of the care-free, easy-going feeling that has always made LA a special place to be.
The Garland team is about working together, having fun and being happy, with genuine hospitality, and celebrating each of our unique differences. We offer rewarding benefits in the form of Medical, Dental, Vision, Life Insurance, Flexible Spending Account, and 401K for eligible associates. But that's not all...here at The Garland we believe in celebrating our Associates with a wide variety of recognition programs and events all year long!
View our CCPA-CPRA notice here: https://www.thegarland.com/pdf/CCPA-CPRA.pdf
For more information visit www.thegarland.com
Job Type: Full-time
Pay: $21.84 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Monday to Friday
Morning shift
Night shift
Weekends as needed
Work setting:
In-person
Experience:
Customer service: 1 year (Required)
Hotel experience: 1 year (Required)
Work Location: In person
Email Alert for Front Desk Agent jobs in North Hollywood, CA, United States
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