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Hilton Grand Vacations
New Orleans, LA, United States
Hilton Grand Vacations is coming to New Orleans, and we want you to get in on the tremendous opportunity!! We have 2 open positions that will go quickly for this amazing opportunity!! Whether you’re seeking a full-time career position or a fun well-paid job, we invite you to contact us. Hilton Grand Vacations is recognized as a leading, global, va
Job Source: Hilton Grand VacationsEquipmentShare
New Orleans
EquipmentShare is Hiring a Rental Coordinator EquipmentShare is immediately hiring a Rental Coordinator for our rental facility in New Orleans, LA to be responsible for scheduling rentals and maintaining customer service standards with customers. Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. Why We’
Job Source: EquipmentShareResort Lifestyle Communities
New Orleans, LA, United States
** Please note, this position covers any of our 60+ Communities located across the nation and is not specific to a region. This is a 10 days on, 4 days off schedule where you will be traveling and away from home for 10 days at a time, followed by 4 days off, at home.** Are you ready for a new challenge in your sales career while making a m
Job Source: Resort Lifestyle CommunitiesConfidential
New Orleans, LA, United States
Senior Chief Operations Officer About the Company Vibrant school district with a strong community presence Industry Education Management Type Educational Institution Founded 1921 Employees 1001-5000 Categories Education Elementary Academic Programs Academics K-12 Schools Richland About the Role The Company is in search of a Senior Chief Operation
Job Source: ConfidentialSouthern Electronics Supply, Inc.
New Orleans, LA, United States
Job Description: Southern Electronics is a 90-year-old technology company headquartered in New Orleans. We are looking for an energetic, experienced, career minded individual looking for an opportunity with a great company. You and an assistant will perform all aspects of our company purchasing process and the functions to support it. This position
Job Source: Southern Electronics Supply, Inc.Ecole Bilingue De La Nouvelle
New Orleans, LA, United States
Job Description Job Description The mission of Ecole Bilingue is to develop globally literate students through a rigorous bilingual French-American curriculum, set in a nurturing and multicultural community. We guide our students to excel academically, foster their curiosity, and prepare them to become creative and innovative contributors to
Job Source: Ecole Bilingue De La NouvelleEagleRider Motorcycle Rentals and Tours
New Orleans
Job Description Job Description Company Overview: In 1992, EagleRider pioneered the Harley-Davidson® motorcycle rental concept and the guided motorcycle tour business. Today, we are the world's largest motorcycle tourism company specializing in rentals of Motorcycles, ATVs, Dirt Bikes and Scooters. EagleRider understands the nee
Job Source: EagleRider Motorcycle Rentals and ToursJ.C. BROMOC Corp.
New Orleans, LA, United States
Company Overview: In 1992, EagleRider pioneered the Harley-Davidson motorcycle rental concept and the guided motorcycle tour business. Today, we are the world's largest motorcycle tourism company specializing in rentals of Motorcycles, ATVs, Dirt Bikes and Scooters. EagleRider understands the needs of motorcycle enthusiasts and adventure travelers
Job Source: J.C. BROMOC Corp.New Orleans, LA, United States
COMPANY OVERVIEW:
Sextant Stays is a next-generation, VC-backed hospitality company utilizing technology to provide meaningful accommodations for leisure travelers in urban destinations across the U.S. Sextant provides customized, full-building residences that provide operational and guest experience advantages.
Sextant’s platform allows real estate owners to unlock significant value by repositioning traditional multifamily properties into hospitality assets through increasing revenue and decreasing operating expenses.
Sextant recently closed its Series A, so this role presents a great opportunity to be an early-stage, high-value contributor instrumental in the company’s trajectory from Series A toward Series B rounds.
POSITION SUMMARY:
The primary responsibilities of the Senior Operations Manager will be through superb fieldwork, which includes (but is not limited to): Coordinate & Manage the day-to-day operations for multiple properties within the city. This position will be supported by an Operations team of direct reports: Director of Housekeeping, Director of Maintenance, and Asst. City Manager. The Senior Operations Manager's performance will be based on their ability to complete tasks efficiently and without supervision, problem-solve independently, prioritize tasks, implement processes, and communicate effectively.
RESPONSIBILITIES:
Be responsible for multi-unit management (100+ units) within the NOLA area, focusing on delivering a high level of guest service.
Hire, train, mentor, and track the progress of the Operations team.
Communicate and work with building owners and property managers to ensure they are satisfied with the operations and that any concerns are addressed in a timely manner.
Monitor costs to ensure spending is within budget guidelines and target KPIs.
Inspect properties to ensure the highest standards are maintained, and evaluate maintenance, grounds, and housekeeping operations in areas of efficiency.
Ensure their teams are performing at the highest standards with a focus on guest scores and feedback.
Lead by example and establish a fun, inclusive, and safe work environment.
Collaborate with the Head of Operations to implement effective, efficient processes and procedures.
Manage all city housekeeping, maintenance, and inventory control operations, ensuring a consistent result.
Work closely with the Logistics Department when new properties are added in their respective city to ensure all operational items are addressed prior to guest arrival.
Any additional tasks as assigned by Senior Leadership.
QUALIFICATIONS:
At least 5+ years of leadership experience in the field of Hospitality. Previous Hotel or STR leadership strongly preferred.
Familiar with Housekeeping, Guest Services and daily maintenance operations.
Ability to speak/read/understand Spanish is strongly preferred.
Flexible schedule availability is required.
Organized, hardworking, ownership mentality and detail-oriented.
Understanding of how travel planning websites operate, like Booking.com, AirBnb, Trip Advisor, etc.
High energy, bubbly personality, and customer service attitude.
Local restaurants and "things to do" knowledge of the city.
Strong leader that is a self-starter requiring little to no supervision.
Ability to deal with difficult guests, solving guest problems in a timely manner.
Ability to address and resolve associate issues/conflict, including counseling, addressing behaviors, terminations, etc.
An ability to interact professionally and responsibly with guests, management and vendors.
Unintimidated by using mobile apps while in the field for team collaboration and communication (experience with Slack, Google Suite).
Flexible schedule and is open to working evenings, weekends and holidays when needed.
Use of a personal vehicle, valid Driver’s License, clean driving record, and proof of insurance is required.
COMPENSATION & BENEFITS:
Annual Salary: $60,000 - $65,000
Benefits:
Paid time off, such as PTO, sick days, and vacation days
Health insurance
Tuition reimbursement
Wellness programs
Employee recognition programs
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Senior Operations Manager, Vacation Rentals jobs in New Orleans, LA, United States
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