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Prosum
Austin, TX, United States
6 months+ (extensions in to 2025 and when a head count becomes available, potential to convert to FTE 2025/2026) MAC & PC $27-31.74 Onsite: Austin, Texas Hours 8-5 onsite 5 days- no weekends Austin Parking provided Looking for someone more than just sitting at the desk and addressing tickets. Someone that want to help people and can do both helpdes
Job Source: ProsumTEXAS COMMISSION ON LAW
Austin, TX, United States
Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00041164 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section WHAT WE DO The mission of T
Job Source: TEXAS COMMISSION ON LAWAVASO Technology Solutions
austin, tx
Job Summary Position: IT onsite Support Specialist Location: Austin, TX Position type: Independent Contractor / Freelance- Part time Duties and Responsibilities: · This is Freelance work (like Self-Employed / Field Nation / Upwork): Means you will work for your own, and you will get paid only for the activities you will perform. For example, let
Job Source: AVASO Technology SolutionsCAPPS, Inc.
Austin, TX, United States
Job Description WHAT WE DO The mission of Texas Commission on Law Enforcement (TCOLE) to ensure that Texas is served by law enforcement professionals. We are the regulatory body that oversees the licensing and certification of peace officers, jailers, and telecommunicators across the state. The TCOLE IT Operations team is composed of four help de
Job Source: CAPPS, Inc.AVASO Technology Solutions
Austin, TX, United States
Job Summary Position: IT onsite Support Specialist Location: Austin, TX Position type: Independent Contractor / Freelance- Part time Duties and Responsibilities: This is Freelance work (like Self-Employed / Field Nation / Upwork): Means you will work for your own, and you will get paid only for the activities you will perform. For example, let's sa
Job Source: AVASO Technology SolutionsCloudFlare
Austin, TX, United States
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without add
Job Source: CloudFlarePeople's Community Clinic
Austin, TX, United States
Overview: To support the mission of Peoples Community Clinic, the employee performs complex professional work with information systems and supervises the Information Technology teams daily operations. The starting salary range for this position is between $70,000 - $80,000 annually. Responsibilities: Manage assigned work group including hiring, on
Job Source: People's Community ClinicMACT STAFFING GP LLC ET AL
Austin, TX, United States
Do you have excellent people skills and a passion for technology? Are you always seeking to learn more and grow within a role? If so, this Tech Support/Service Specialist role may be right for you! A local document management company is seeking to grow their team as they expand into new markets. As a Tech Support/Service Specialist, you would suppo
Job Source: MACT STAFFING GP LLC ET ALAustin, TX, United States
About the job IT Product Manager
CMIT Solutions is a leading Managed Services Provider (MSP) franchisor delivering information technology and cybersecurity solutions to businesses. The company's locally owned franchise model enables CMIT to serve customers through high-trust, direct relationships. This position is with the corporate franchisor, a private-equity backed organization supporting independently-owned franchises located throughout the United States and Canada.
Position Summary:
As the IT Product Manager , you will deliver solutions that meet customer requirements commitments, product research, planning, marketing, and driving product revenue for the organization. The IT Product Manager will take leadership of a wide range of projects and systems from beginning to end, and will be the point person for planning, communication, and delivery of all architectural design, procurement, and implementation requirements of projects. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing products and requirements, defining the product vision, evaluating products that meet our system needs, ensuring our product margins are maintained, and working closely with the marketing department to deliver winning products.
What You'll Do:
Conduct market research to identify SMB IT market needs and trends
Assist with defining the product strategy and roadmap in remote monitoring management, backup and recovery, help desk, firewalls, cybersecurity, and cloud services that meet the needs of our franchising system while maximizing company revenue and profitability
Gather feedback from end-user customers and franchises
Work with the Director of Service Delivery, Corporate Store VP, and CEO in the Selection of Strategic Partners that meet the company's requirements
Develop and execute in-depth training for the product roll-outs, including qualifying questions, elevator pitches, product sales strategies, certifications, and client-facing marketing materials
Competitor Analysis - Be an expert regarding the competition - compare the company's products to competitors products to assess our differentiators
Work cross-functionally with teams to provide clear communication, business-based prioritization, and definition of precise scope and planning
Cultivate and work with external third-party strategic partners
Develop technical knowledge of the complete suite of managed services and cloud products in order to produce a complete value proposition for the franchises
Develop training materials for our product offerings & place them in our LMS
Measure and report on product revenue performance
Ensure we hit revenue targets for each product solution yearly
Test potential new products to ensure they meet our organization's requirements
Run business case pilot programs with early-stage products as approved by the organization.
Provide support on the product suite
Help with the content for the website, marketing materials, and educational training
Host FD and product webinars
Achieve revenue target for each solution yearly
What You Will Need: Minimum of 5 years' experience as a Product Manager in Managed IT space
Experience developing/launching products & technologies within one or more of the following: Cloud, Device Management, IaaS, SaaS, UCaaS, DaaS, internal tools, and/or complex supply chain networks
Experience driving product vision, go-to-market strategy, and design discussions
Experience creating strategic product roadmaps, working with cross-functional team
AI experience implementing ChatGPT Enterprise into an organization to drive productivity efficiencies
Ability to own and deliver against business and financial goals
Ability to independently lead and influence senior leaders
Forward-thinking and systematic in approach
Strong written and verbal communication skills and ability to deliver clear messages to a wide variety of audiences
Strong analytical skills to pull insights from quantitative and qualitative data sets.
Proven ability to influence cross-functional teams
Bachelors degree
The IT Product Manager must possess clear and effective communication skills, both verbal and written. Strong interpersonal skills with the ability to listen and facilitate a diverse leadership team through the requirements-gathering process. Must be a problem solver with the initiative to think critically and identify improvement opportunities. The successful candidate will be able to work independently, is detail-oriented, and will have outstanding time management and planning skills.
Benefits: Bonus opportunity
Medical/Dental/Vision/FSA
401k Employer Matching
Unlimited PTO
Short Term Disability
Life Insurance
Paid Parental Leave
Flexible hybrid schedule: 3 days in office/2 days remote (after an initial ramping period)
Thursday Lunches
Relocation (if applicable)
IT Product Manager jobs in Austin, TX, United States
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