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Asian American Health Coalition
Houston
Job Description Job Description Description: POSITION TITLE: Patient Support Specialist LOCATION: HOPE Clinic REPORTS TO: Team Lead (HHWC & Beltway) or Site Manager (West, Aldine & Aldine Meadows) EDUCATION: High School diploma or GED; Associate degree preferred. WORK EXPERIENCE: 1 year of customer service and/or healthcare preferred SALARY
Job Source: Asian American Health CoalitionAsian American Health Coalition
Houston
Job Description Job Description Description: POSITION TITLE: Patient Support Specialist LOCATION: HOPE Clinic REPORTS TO: Team Lead (HHWC & Beltway) or Site Manager (West, Aldine & Aldine Meadows) EDUCATION: High School diploma or GED; Associate degree preferred. WORK EXPERIENCE: 1 year of customer service and/or healthcare preferred SALARY
Job Source: Asian American Health CoalitionAsian American Health Coalition
Houston
Job Description Job Description Description: POSITION TITLE : Patient Services Aide LOCATION: Hope Clinic REPORTS TO: Patient Support Team Lead EDUCATION: H.S. Diploma required, medical interpreter training preferred WORK EXPERIENCE: Relevant experience a plus! SALARY RANGE: $11.00-$15.00/hour based on experience and qualifications FLSA STAT
Job Source: Asian American Health CoalitionUniversal Processing
Houston
Job Description Job Description Are you ready to go uP? We are named in Top Workplaces NYC for 2024 We are one of the winners of USPAACC’s Fast 100 Asian American Business awards We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies We were a finalist for Best ISO of the Year by ETA in 2024 Why Should You
Job Source: Universal ProcessingUniversal Processing
Houston, TX, United States
Are you ready to go uP? We are named in Top Workplaces NYC for 2024 We are one of the winners of USPAACC's Fast 100 Asian American Business awards We are recognized as one of the Top 5000 in Inc. Magazine's Fastest Growing Private Companies We were a finalist for Best ISO of the Year by ETA in 2024 Why Should You Join Universal Processing? You
Job Source: Universal ProcessingAsian American Health Coalition
Houston
Job Description Job Description Description: POSITION TITLE: Eligibility Support Specialist LOCATION: HOPE Clinic REPORTS TO: Eligibility Support Team Lead (Main) & Site Manager (Alief, West & Aldine satellite sites) EDUCATION: High School diploma or GED; Associates degree preferred. WORK EXPERIENCE: 2 years or more in healthcare SALARY RANG
Job Source: Asian American Health CoalitionAveanna
Houston
Bilingual Patient Support Representative (REMOTE/Spanish Speaking) ApplyRefer a FriendBack Job Details Requisition #: 196512 Location: Houston, TX 77095 Category: OT Salary: $19.00 per hour Position Details Aveanna Healthcare is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate peo
Job Source: AveannaJulie Nguyen - State Farm Agent
Houston
Job Description Job Description ROLE DESCRIPTION: Julie Nguyen State Farm is seeking and organized individual to fulfill administrative duties and support agency goals in gaining and keeping customers. As a Staff Assistant with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile
Job Source: Julie Nguyen - State Farm AgentHouston
Job Description Job Description Description: POSITION TITLE: Dental Patient Support Specialist
LOCATION: HOPE Clinic
REPORTS TO: Dental Department Team Lead or Assigned Supervisor
EDUCATION: High School diploma or GED; Associates degree preferred; RDA preferred
WORK EXPERIENCE: 1 year patient service experience in healthcare and/or dental care preferred
SALARY RANGE: $14.50-$17.00/Hour
FLSA STATUS: Hourly – Non-Exempt
POSITION TYPE: Full-Time
LANGUAGE: Bilingual in English and Spanish or Vietnamese is required.
HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
JOB SUMMARY:
Dental Patient Support Specialist is a patient service-oriented position that demands cheerful, friendly and polite demeanor at all times. This position serves as an ambassador of HOPE Clinic and will facilitate patient flow, register new patients, update and collect patient demographics; assist with insurance verification and with enrolling qualify patients to HOPE Clinic’s sliding scale program. They will also provide support to record keeping and tracking of patient information through our electronic health record systems in compliance with HOPE Clinic & FQHC guidelines.
MAJOR DUTIES & RESPONSIBILITIES:
Greet and assist patients with registration and eligibility for HOPE Clinic’s sliding scale program;
Check in/out patients using electronic medical record system;
Check patient in, receive payments and issues receipts. Record charges for physician visits, lab, X-ray costs, and give vouchers for medication when needed;
Notify patients of outstanding accounts for payment at check-in;
Receive phone calls; records and distributes messages or routes calls appropriately;
Schedule patient appointments in person and on phone;
Check patients out, schedule subsequent appointments and reinforces the importance of keeping their appointments;
Confirm, update, and verify all patient demographic, insurance information and clinically necessary information;
Document, submit and scan registration forms, medical records and other medical documents in the EHR in a timely manner;
Gather and verify information required to bill various payment sources, including Medicaid, Medicare, private insurance for dental services;
Verify Dental insurance eligibility;
Educate patients on Dental insurances as needed
Verify proof of income when scheduled and refer to financial screening if needed;
Prepare daily reconciliation batch report and keep count of daily collections and ensure that the money balances with the daily batch;
Assist other Patient Support Specialist team members with other patient services activities;
Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information;
Comply with HIPAA rules and regulations regarding the protection of the patient privacy;
Fax/mail out medical records and necessary forms according to HIPAA/Clinic guidelines;
Ensure every patient has a current household assessment;
Master EHS system Understanding and commitment to HIPAA rules and regulations;
Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;
May occasionally assist the Dentist as a Registered Dental Assistant as needed;
Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values.
Requirements: QUALIFICATION REQUIREMENTS:
Minimum of one year in dental clinic patient assistance field required.
Dental Insurance verification experience preferred;
Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;
Must be able to handle multiple tasks, complexity, and diversity of customers;
Microsoft Office;
Must be able to utilize the Internet;
Strong written and oral communication skills;
Office equipment (e.g., computer, copier);
Attention to detail;
Strong customer service skills.
EDUCATION and/or EXPERIENCE:
High School diploma or GED; Associate degree/ RDA preferred. Experience in the medical field and referral/patient navigation and/or billing/medical records is preferred.
OTHER SKILLS and ABILITIES:
Bilingual in English and Spanish, Arabic, Burmese, Vietnamese or Chinese is preferred;
Above average skills in language ability as well as public speaking and writing;
Must have good transportation and a valid Texas Driver’s license.
Email Alert for Dental Patient Support Specialist (Bilingual Spanish/Vietnamese) jobs in Houston
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